CareLink™ Connect US

177 reviews
Content rating
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About this app

When a family member or a friend has diabetes, you want to be supportive and stay close. You might want to know if their glucose levels go too high or too low, be able to quickly and easily access their insulin pump and Continuous Glucose Monitoring (CGM) system information.

With the CareLink™ Connect app, now you can remotely see their glucose levels and insulin pump information wherever you are, so you can know how they are doing.

The CareLink™ Connect app helps you quickly accomplish these tasks:
Let you securely view glucose levels, graphs, and trends
Sends you high or low glucose levels notifications, so you can be informed and supportive
Shows you the status of the insulin pump system, for greater peace of mind

To remotely view pump system information, family members or friends need to install the CareLink™ Connect app on their compatible mobile device. Also, the person with diabetes needs a MiniMed™ 700-series insulin pump, the MiniMed™ Mobile app installed on a compatible mobile device, which then should be connected online to the CareLink™ software. To find a list of compatible devices, please visit your local Medtronic website.

IMPORTANT NOTE: In order to receive real-time updates, the app needs to continuously receive data from the CareLink™ servers, and the insulin pump system needs to sync with the CareLink™ servers through the MiniMed™ Mobile app. The CareLink™ Connect app only works with the MiniMed™ 700-series insulin pump systems; it currently does not support other standalone CGM systems, MiniMed™ or Paradigm™ insulin pumps.

The CareLink™ Connect app is intended to provide a secondary display of insulin pump and CGM (Continuous Glucose Monitoring) system data on a supported mobile device. CareLink™ Connect app is not intended to replace the real-time display of insulin pump or CGM data on the primary display device. All therapy decisions should be based on the primary display device.

CareLink™ Connect app is not intended to analyze or modify the insulin pump and CGM data that it receives. Nor is it intended to control any function of the insulin pump or CGM system to which it is connected. CareLink™ Connect app is not intended to receive information directly from the insulin pump or CGM system.

This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Medtronic product, please contact the local Medtronic support line.

Medtronic may be required to actively contact customers regarding complaints related to products. If Medtronic determines that your comment or complaint requires follow-up, a Medtronic team member will attempt to contact you to collect more information.

©2021 Medtronic. All rights reserved. Medtronic, Medtronic logo and Further, Together are trademarks of Medtronic. Third party brands are trademarks of their respective owners.
Updated on
Jun 3, 2022

Data safety

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177 reviews
Rebecca Camden
February 14, 2021
My husband and I have a Galaxy S20 Ultra 5G, and only reason I switched to the 770G from the 670G was for the ability for both me and my husband to monitor using the app. I work Graveyard and my husband was looking forward to being able to see how I'm doing. I was not able to get the app to work. It just kept circling round and round, and wouldn't work. How very disappointing! I read some of the other reviews. I have T-Mobile and I just completed the update yesterday, so we'll see...
43 people found this review helpful
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Court Rutherford
January 25, 2023
It would be nice if you could stop updating the terms and conditions of the app which forces a logout everytime. If I could give less stars I would, it worked for the first few weeks I had it, now I'm typically logged out and when I do login my wife has also been logged out, so it's useless. The idea was cool but thru updates and their legal department they ruined it.
25 people found this review helpful
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Medtronic, Inc.
April 5, 2022
We appreciate the feedback and will share it with our development team.
Glenn Vance
January 3, 2023
This is the one Medtronic app that is keeping me from being able to update to Android 13. I use this to track my son's blood sugar. I previously updated to Android 13 and then realized I had totally screwed up, thanks to this app, and was able to roll back to 12. But I know that most people out there can't do that or don't know how to do that. Addendum - I know that a rep said that 13 works with this, but until the app updates on my phone and the dev notes show an update, I'm not updating.
2 people found this review helpful
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Medtronic, Inc.
January 3, 2023
Glenn, our app was updated to work with Android 13 last month. If you're still having trouble, please give our technical support team a call at 800.646.4633 option #1.

What's new

Thanks for using the CareLink™ Connect app! This release brings new ways to personalize alerts and alarms, general bug fixes to improve user experience and product performance.