The process is good n smooth, but u need a customer care no to addrrss issues and get quick solutions. Wrong product delivered. Size nt sent as per order, all these are common problems, cant wait for replies in chat... If there us a responsible team, pls look into this
Very very worst service. Not solve my bonus issue. These ppl call and say to remove review they will solve issue. They gave contact no. What's up no. But not pick up call or not reply on what's up. This time don't call me to remove this review. Till u ppl not solve my issue. When u can't give proper sevice then why running this app. Close it.
Please dispatch two of my customers product.. They have paid online.. Don't delay.. Every time you are spoiling our reputation.. 16 th October was order date.. How many days they will wait.. I'm not happy with your service.. I'm loosing all my customers just because of your disgusting service.. I mean no one takes 10 days to Dispatch a product after the payment is done online.. Awful app
Asking for details and not getting reply. I call a person and thy disconnect my call when I'm talking. How unprofessional is that. I have recording if needed for proof. Back to back two orders delivered different products then what was been ordered. Customer care not even attending call or replying to messages
The process was good. But there should be customer service available to address reseller like us. It becomes hectic for us to handle client when we have to answer our clients. Quick response needed. I guess that is happening because of lack of man power.
The worst customer care service. They keep sending faulty and wrong products to your customer's and when you alproach to their customer care service they take tooooooo much time to answer ( 2 to three days) within this time perdido you have to face your customer's anger. In addition to this, when they reply to your query, they don't reply it neaty, they just left the chat in between and don't solve your issue. Only two point are nice 1) quality of some products is really good. 2) they give your margin in time. But other aise you face too much trouble because of their customer care service and suppliers.