MetLife US App

MetLife Inc

About this app

The new MetLife Mobile App makes it simple and more efficient for you to manage your benefits. We focused on your feedback, making it easy and secure to register and access your information. We also improved the customer experience with an overall design enhancement.

FEATURES:

DENTAL
Access coverage details and claims, find a dentist, read reviews and book an appointment
Get personalized estimates for dental procedures and have your ID card with you wherever you go

AUTO & HOME
Easily understand your policy and coverage details, and pay your bill
Save your ID Card or request one to be mailed to you
File a claim and upload pictures of the incident

DISABILITY
Review claim information and make updates, report absences
Contact your case manager and upload relevant documents
Setup and update direct deposit information

You can also access the following products: Group Life, Accident & Health, Group Legal, and Vision

For additional product information and other details, please visit MetLife.com

Ratings and reviews

I've spent about an hour trying to upload a document via the app. Once selecting a claim to send a message, even though the UI display a message that you can upload PDF, when I click upload, I can only upload images. When I select an image, the file is probably too big and I get a random error about the message field? Then after a few attempts, the app is no longer letting me select an image. I tried switching to the website and there no option to upload the PDF or image. I'm on the phone now.

Constantly gives me errors. I think I have gotten it to work correctly 1 time, total. Every other time, no matter the time, or day, it gives an error message. If you can't fix your app, then don't send me emails telling me to log in to the app, to see what claims have been processed. The insurance is ok, though. Just the app sucks.

This is the worst app for the worst insurance company I've ever experienced. Who would have thought something could be worse than their website? I haven't been able to log into the website to pay my bill in 3 weeks (the page never loads), auto pay kicked in, posted my bill, but for some reason refunded the balance, and now my "type of account isn't available on the app". I've never had such a hard time giving someone money. I'm canceling my coverage.

What’s new

Bug fixes and minor improvements.