
Demi Jane Porter
Useless. I use a Wiz wifi lamp for my lounge room and it took me 3 minutes to set up. I've been at it with Genio for 35 minutes and getting nowhere setting up a simple wifi dimming light. In the manual, I can't try half the troubleshooting steps because the app literally does not have the function the manual says to try. At the end of the manual, it says to try use an iPhone/iPad to set up a new device....what a joke. Getting refund immediately.
24 people found this review helpful

Roy Bekkeli
Had to return led lights due to pairing issues but problems persist. Tried every remediation and contacted support. The app is non-responsive, changing colour or turning light off does not work or is extremely slow, unable to group the light with existing Genio lights and has now disconnected. Reading the app reviews, it is clear that it is not a faulty device, rather a faulty product line. Steer clear of this eco system for your lighting needs. Should not be sold in shops.

Jade Stewart
I used this app and multiple bulbs without major problems for years. However, in the last few months the app has become COMPLETELY useless - often takes 3-5 attempts to open it due to crashes, and then it won't respond to trying to change the brightness, colour of lights etc. One of my bulbs is also now frequently flicking off/un-pairing. I'm extremely unhappy.
6 people found this review helpful