
Michael Magnin
The app says it's been updated, which is a lie , as it's not updated except during bank opening hours and charged me overdraft fees 5 xs over the weekend, after showing it was updated an hour prior. Nothing better than being ripped off for $30 on a $10 charge. It's been over $20 yrs since I accidentally bounced a check and thought I opted out from overdrafts ! Yes, I need to call the bank and file a grievance as I also just started using the app , foolishly trusting the bank and system !
4 people found this review helpful

Kate Brittain
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The app is very basic for a banking app. Mobile deposit function is frustrating, when you endorse a check it will often not work. I will be submitting multiple checks all with the correct information, clear photo, & in the same lighting; some will be accepted & other not. Also very limited information on deposits, you can't even leave a memo line. When you look at your deposit history it has a line for check # but no information & in spite of taking a photo the check, it is not easy to find!
22 people found this review helpful

Michael Martin
Glitchy experience. Constant issues with transferring money between accounts. Twice I have updated my address and was given comnfirmation messages on the app, but my mail still went to my old address and I was fined for each letter. Customer service rarely reaponds. And when they do they fail to fix the problems. What is the point of online banking that doesnt work? It feels like they cut a lot of corners with their app.
29 people found this review helpful