American Savings Bank Hawaii

- June 14, 2017

Everyone

Finance

( 811)

American Savings Bank Hawaii- screenshot thumbnail

Description

With our improved mobile banking application, we have made it easier for you to do your banking from your mobile device - anywhere and anytime.

Do all of your personal and business essential banking needs safely and securely from your mobile phone or tablet:

• Check your account balance
• View Transactions
• Deposit Checks
• Transfer funds between your ASB and outside accounts
• Set up and pay bills
• View account statement, checks and deposit images
• Reorder checks
• Set up and receive alerts
• Enroll for text banking

Msg & Data rates may apply.

Member FDIC

©2016 AMERICAN SAVINGS BANK

Reviews

3.4

811 total

5 371

4 106

3 54

2 50

1 230

Steve Morikami

No longer useful. Telephone customer service is only available M-F (8am-7pm) & Sat/Sun (9am-2pm). So if you get locked out of the account you have been using for more than six years outside of those hours, you are out of luck. The other thing I can no longer find in the app is the "branch locator" feature. Which I really appreciated when I needed to quickly find an ATM or branch in a pinch.

Verona Tuifua

Getting better This app has gotten better for me since the new interface first came out. No more loading and I like the new PIN option instead of having to input my psw all the time. However, I've noticed a few times that the app has shown me accurate, then inaccurate, then accurate again info...all in one day. I've seen this a couple of times.

Calla Luera

Why does this app never work?? I can't get beyond the login screen 80% of the time. There is no error message. It just does nothing when I put in my name and password and press Log In. It could be a decent app if it actually let me get into my account!! So frustrating!

Kim Kaliko

Worst banking app It is so difficult to log in! I get so frustrated it's just easier to go to the bank. Please fix the log in, it is just terrible. Once you finally get in after the hundredth time trying the app is very good. I would give the app a zero if I could!

Kaity Kat

Needs a lot of work - 112816 update This app is OK, I guess. Definitely love the new features such as transfers but it irritates me when it takes me 6-9 attempts just to log in! WTF! This sometimes forces me to use the website which is inconvenient & deters me from wanting to use the app. Then on top of it all it provides wrong info! I expect way more from a bank!!! Wasn't this app supposed to make my banking easier not more frustrating? Lastly if you gonna introduce a new app make sure it flippin works.

Eric Choe

Newer does not mean better... If ain't broke (old app was good,update sux big time) don't fix it, now broke so fix it! I'm on the mainland so It's frustrating & hassles. I might switch banks! Seriously Asb!!!

User reviews

Steve Morikami September 3, 2016

Verona Tuifua November 13, 2016

Calla Luera October 4, 2016

Kim Kaliko December 22, 2016

Kaity Kat November 28, 2016

Eric Choe October 20, 2016

Daniel welch September 24, 2016

American saving bank app Always has login errors. Old app was fast. Now I spend 10th or more just logging in. Update was a bad idea

Keli'i Aoyagi September 25, 2016

Palu! This apk is the worse! SOOO inaccurate that now im negative in my account because of the bs system telling me false information. YOU BETTER FIX THE PROBLEM ASB!

CHRISTINA NGUYEN October 18, 2016

Never works I hate this new app. The old app was fine n always worked. Why is there this dam app if it doesn't work and we have to go online to view our accounts.

Joseph Hernandez June 16, 2017

I absolutely cannot log in. Called my bank several times and got temporary passwords. Almost right after receiving my temporary password my "Authentication" is still invalid. I hate having to go all the way to the bank to find out if my paycheck came in and how much i got paid.

Michael Loo August 31, 2016

Log in is ok for me. Old app allowed recurring POP payments automatically. Now I have to log in and pay P2P each month. Tired.

Leo C May 22, 2017

Terrible app, cannot get past the log in screen. It was working fine until recently I have to constantly change my password to log in. Uninstalling this app and probably switching banks. I've never wrote a review before, but I actually looked at reviews in deciding which bank to use based on its mobile app. The old app was fine and had decent reviews so I opened an ASB account. Never had any regrets till this new app came out and is unusable.

Coco Ramm September 11, 2016

Upgraded App is troublesome The older app may have not allowed me to deposit my checks directly with the camera option, but at least it was much more reliable! The new upgrades to the app constantly gives me log-in trouble (will not load at all or loads 95% of the way, then freezes) or claims my password is incorrect multiple times. It's as if I have to PRAY that this app works if I plan to check on my account away from home. More of a nuisance than useful! Why the heck are you folks trying to fix what wasn't broke to begin with?

January 25, 2017

A year ago this app was great but now it doesn't get beyond the basics and prompts me to keep logging in. Also doesn't let me deposit checks, which is why I got it. Only handy for simple things like checking balance. Transfers work sometimes. ASB please fix this asap

kanani koanui November 9, 2016

Why does it not have a location/atm feature? The old app used to show locations of atms, branches, or both with a gps locator....also its not as reliable as the old one.

Manogiahi Tumutumu September 30, 2016

Crap Logging in is an issue. Constantly shutting down and kicking me out of the app. The old system app was way more effective and consistent with everything...

antonia d September 6, 2016

Online bill pay no longer available The new mobile app removed the list of pending & recent bill payments. NOW YOU CANT MAKE ANY CHANGES TO YOUR PAYMENT AMOUNTS, SEND PAYMENT DATE, etc TO ANY OF YOUR ONLINE BILLERS YOU'VE SET UP WHILE USING YOUR PHONE (must be on a computer). I thought no this can't be true so I called & she confirmed that the new mobile banking only let's you view payees&amounts. Why would they update to this app & remove online bill pay feature. I will be moving to another bank who understands mobile banking.

Isaiah Akau January 15, 2017

Need some help I changed my number after I deleted this app off my phone, trying to go back on and I am unable to get pass the secure access code because I only had my old number on it. Please help me for more stars.

Monalisa Lolohea February 23, 2017

Always stalls then crashes. Needs to be updated to include other features for signing in and using finger print.

Daniel Wasserott October 10, 2016

The password needs to be typed in multiple times and now I can not select the date I want to make a loan payment.

Jeana Pang September 10, 2016

Hard time to login The ASB app was working properly earlier. Now I am having a hard time logging into the app. I even uninstalled and reinstalled the app to see if I could login. Nothing so far.

Ola N Ana June 13, 2017

Can't even use the app to check my balances. It won't let me get passed the log in screen

T Q January 4, 2017

Add fingerprint support! Need support for fingerprint security. Other local banking apps have it and so should this one.

Arialle Haiola December 2, 2016

Even Better Love the upgrades especially pay a friend. Easy to navigate, simple yet sleek. It did stall on me when I'd log in, but decided to uninstall and install the app-- back to normal.

May 14, 2017

Samson Fualaau September 2, 2016

Horrible The app is getting worse every update

John Ditch February 14, 2017

Can't deposit, which is why I wanted this stupid app.

Peter Toss January 6, 2017

Works great This app works well with samsung galaxy phones. Love it.

Susanne Kirsch March 1, 2017

Doesn't work well. Frustrating!

LeeAnn Kamakea January 4, 2017

Can't get pass the login screen I try to login using the asb mobile app. Can't get pass the login it's says loading and that's it....what's going on?

May Maukele October 23, 2016

Dumb App. Worse app ever

Justin Acklin October 8, 2016

Fingerprint for Android please Apple devices are losing market share. Please support Android fingerprint authentication.

Ian Adams October 12, 2016

App does not function Can't log in after multiple attempts

Nick Stone February 28, 2017

App crashes every open.

David Caracol November 15, 2016

Takes to long to update transactions Sucks

Bruce Taggart December 8, 2016

Great redesign Love the new features even if it is a tad slower than it was.

Ikaika Kanoa May 19, 2017

It should explain a little more specific where the money is spent for statement part of it

Barbara Ward September 1, 2016

Works great Love the new updates. Easy to use and always updating

Stephen Holding April 18, 2017

It's a banking app. It should be top notch. It's good. But should be better.

james peck April 23, 2017

Love the bank finally getting it right.

What's New

We’ve been listening and have released some performance enhancements

Additional information

Updated

June 14, 2017

Installs

50,000 - 100,000

Requires Android

4.2 and up

Content Rating

Everyone

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Offered By

American Savings Bank, Hawaii

Developer

Visit website Email info@asbhawaii.com Privacy Policy

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