XFatora Field Service

Ammar Ashour / Mobileaders

About this app

XFatora Field Service gives service companies and technicians one focused workspace for work away from the desk.

For technicians
• See today’s assigned jobs and the next visit.
• Open customer, site and asset context before starting work.
• Scan a job or equipment code with the camera or a hardware scanner.
• Record inspection, diagnosis, structured work, parts, time, evidence and completion notes.
• Track the server-owned job timer and lifecycle from en route to completion.
• Capture customer acknowledgement and produce a permission-aware service record.
• Save supported drafts securely when offline, then review and sync them explicitly.

For dispatchers and service managers
• Monitor today’s jobs, unassigned work, overdue visits, pending parts and follow-ups.
• Use server-authoritative assignment, scheduling, SLA and completion rules.
• Keep warranty, assets, inventory, timesheets and billing handoffs connected to their authoritative XFatora modules.

Existing eligible XFatora workspace users can sign in without buying again. New workspace owners can verify their email and choose an annual subscription through the App Store or Google Play. Features, limits and localized prices depend on the selected plan, store region, workspace modules and assigned permissions. Subscriptions renew automatically until canceled in the customer’s store account.

Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

What’s new

Initial release of XFatora Field Service for technicians, dispatchers and service managers.