Moen Flo

2.59K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

Protect your home from water damage, monitor usage, and control your water from anywhere — all in one app.

Moen Flo apps works with the Moen Flo Shutoff to give you 24/7 whole-home leak protection.

Also, compatible with the Moen Smart Water Detector, Smart Sump Pump Monitor, Smart Sprinkler Controller, and Smart Faucet.

To learn more, visit moen.com/flo
formerly Smart Water Network
Updated on
Aug 28, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 4 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

2.55K reviews
Jonathan Barron
April 13, 2025
My insurance company made me get this, and I was willing to give it a chance because it sounded like a really useful tool, but so far, it's been a terrible app that goes offline hourly, and when it disconnects, you have to manually go reset it. Great idea in theory, but device and installation was a colossal waste of money and phone storage.
60 people found this review helpful
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Moen Inc
June 27, 2025
Hello Jonathan Barron. Thanks for your feedback. If your device is continuously going offline, please ensure you have strong signal strength and try using a dedicated 2.4GHz network if your bands share the same name. If you have not contacted us yet, please don't hesitate to reach us at smarthome@moen.com or 1-800-289-6636 for assistance.
John Watson
August 7, 2026
Due to a change in the app, (and not for the better,) you have, in effect, rendered this expensive piece of equipment worthless.! I think the machine itself would work correctly if the app and connectivity issues were resolved. After reading the reviews here I feel a lot better knowing I'm not the only person with these issues... (constantly turning off the water, no matter the modes, also, "learning" mode turns itself off randomly, and goes back into home monitoring mode) used to be good
5 people found this review helpful
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Kenneth Shaw
August 19, 2026
WARNING Your home will be totally unprotected during the initial learning period. The device requires a 7 to 10 day learning period before it will detect a leak and shut off your system. I just spent significant money to purchase this and have the system installed by a licensed plumber (total over $3000). I am leaving on an extended travel period and need this to work immediately. Moen Tech Support stated there is no option to bypass the learning period. Not Acceptable!!!
1 person found this review helpful
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What’s new

This release includes support for more than 5 Homes, bug fixes for address validation for Flo Shutoff, as well as a number of minor bug fixes.
Content rating
Everyone
Learn more

App support

Phone number
+18002896636
About the developer
Moen Incorporated
iotadmins@moen.com
25300 Al Moen Dr North Olmsted, OH 44070-5619 United States
+1 628-998-3274

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