Moen Flo

4.0
2.18K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

Protect your home from water damage, monitor usage, and control your water from anywhere — all in one app.

Moen Flo apps works with the Moen Flo Shutoff to give you 24/7 whole-home leak protection.

Also, compatible with the Moen Smart Water Detector, Smart Sump Pump Monitor, Smart Sprinkler Controller, and Smart Faucet.

To learn more, visit moen.com/flo
Updated on
Jun 26, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
2.15K reviews
Jonathan Barron
April 13, 2025
My insurance company made me get this, and I was willing to give it a chance because it sounded like a really useful tool, but so far, it's been a terrible app that goes offline hourly, and when it disconnects, you have to manually go reset it. Great idea in theory, but device and installation was a colossal waste of money and phone storage.
51 people found this review helpful
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Moen Inc
June 27, 2025
Hello Jonathan Barron. Thanks for your feedback. If your device is continuously going offline, please ensure you have strong signal strength and try using a dedicated 2.4GHz network if your bands share the same name. If you have not contacted us yet, please don't hesitate to reach us at smarthome@moen.com or 1-800-289-6636 for assistance.
Jonathan Flessner
June 29, 2026
The app fails consistently at the most important time - when the device detects unusual usage and turns off the water. Then I am unable to turn my water back on. It just spins and spins with no ability to toggle. I have to go online to the web platform instead to turn my water back on (which works perfectly). After that it works again. Been this way for a since the app migration. Please fix, I'm begging you.
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Arnab Mukherjee
June 12, 2026
It's hard to connect the device. I tried at least 5 times to finally get it connected with my wifi. And now the next day this app keeps crashing. So it's impossible to know what's the status of the shut off device as I'm remote now. My insurance company needed me to install it. But until this app can be fixed, I'd recommend to use some other brand. Suggestion to the IT team - hire some capable folks to rewrite the app. This is not rocket science.
2 people found this review helpful
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What’s new

Bug fixes and improvements.
Content rating
Everyone
Learn more

App support

Phone number
+18002896636
About the developer
Moen Incorporated
iotadmins@moen.com
25300 Al Moen Dr North Olmsted, OH 44070-5619 United States
+1 628-998-3274

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