
Benjamin Smith
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A huge pile of doodoo. No app should be this bad. Was easier to get info before the app. Now it sends you in circles and often doesn't work. Can't see paystubs or schedule 90% of the time. Completely unacceptable. Edit: You say they are different apps/websites... that is part of the problem too. We shouldn't have to go to 3 different sites to get the basic info to do our jobs. The links between sites still needs to work or what is the point
18 people found this review helpful
Costco Wholesale
December 22, 2025
Hi Benjamin, sorry you are having issues with MyCostco. ESS and UKG Pro are different than MyCostco, but we can provide assistance and help troubleshoot. Please email us at mycostcoemployeeportal@costco.com or click the Report a Problem link on the settings page in MyCostco.

David Vargas
Only works part of the time. Keeps logging out and wanting you to sign in, endless loop. Rather than apologizing to everyone how about fix the app. As you can tell this is an ongoing issue.
3 people found this review helpful

Michael O
Unable to do anything with ukg pro. I get a single logout failed error. click here to continue, just keeps taking me in a loop.
3 people found this review helpful
Costco Wholesale
April 2, 2026
Hi Michael, sorry you are having issues with UKG Pro. Please email us at MyCostcoEmployeePortal@costco.com and we can troubleshoot the error.