
Benjamin Smith
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A huge pile of doodoo. No app should be this bad. Was easier to get info before the app. Now it sends you in circles and often doesn't work. Can't see paystubs or schedule 90% of the time. Completely unacceptable. Edit: You say they are different apps/websites... that is part of the problem too. We shouldn't have to go to 3 different sites to get the basic info to do our jobs. The links between sites still needs to work or what is the point
22 people found this review helpful
Costco Wholesale
December 22, 2025
Hi Benjamin, sorry you are having issues with MyCostco. ESS and UKG Pro are different than MyCostco, but we can provide assistance and help troubleshoot. Please email us at mycostcoemployeeportal@costco.com or click the Report a Problem link on the settings page in MyCostco.

Anthony Campa
There is no option for viewing your password as you log in. Corporate keeps forcing us to make more difficult and elaborate passwords but we can't even see what we're typing on these little cell phone keyboards and after three tries we get locked out! Please fix. Also, biometrics would be awesome so I don't have to get the email passcode every time I log in. So far, this app is basically worthless and is more difficult than just logging in through the website to check my schedule.
11 people found this review helpful
Costco Wholesale
September 4, 2025
"Thank you for your suggestions. They are under consideration by the MyCostco app teams.

Beta Carotene
Just adds another log in, before redirecting you to the website, which you'll have to log into, before it redirects you to another website, which you'll have to log into. Works about as well as you'd expect at this point from a Costco online platform. It'd be nice if it at least gave some new functionality, like maybe requesting time off? It only does what the website already does. At least my browser can save my login information. I have to type it in manually every time in the app.
32 people found this review helpful
Costco Wholesale
September 4, 2025
Thank you for sharing your feedback with our team. The schedule function in MyCostco is temporarily undergoing updates as we transition to a new timekeeping system. In the meantime, please refer to ESS, UKG Pro or the schedule posted in the warehouse for your schedule information. New access features will be available in the future.