![](https://play-lh.googleusercontent.com/a-/ALV-UjX3qz94Y6u09jNdQo7fqpdaFQ5HjVGLN4RGGhf1pDa8KqN2Hx8r=s32)
Candypietea
I've been using this app for a very long time and a quite disappointed. The app works great when everything is running smooth.I would have given the train time app a 5 star, but I gave it 2 stars because of the apps/system and the misunderstanding of customer service. When the system was down, the app took my money and didn't even hand me a ticket, and that's unfair. It felt like a scam and then blocked my access to my account because I took back my money stolen! And proceeds to say I used them!
![](https://play-lh.googleusercontent.com/a-/ALV-UjVOfToOZQf6beP_J3gVwq2MGWLqCuBkJLLJI-ot9rPR6AGgLNnyhg=s32)
Anna
usually good, but for some flipping reason despite the app being up to date keeps showing no trains between stations when I go to buy tickets (this isn't me choosing incorrect stations to travel between, its ones I've previously bought tickets between. I'm going through the 'previous' tab.) the limited transfers of the app between different devices is frustrating- better hope you don't need to use a temp device due to it being in the shop, or need to reset your device, because that counts.
14 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJE1aNHc83dvUEM0SiBZEjcKmXkkHXgq4V73HbzgWtstzztT0k=s32-mo)
civils phone
metro app has gone through great upgrades over the last year. not that there is much choice in what to use and it's expensive but it's worth it. Back to the app, very functional, no bugs thus far and it tracks trains, times, has quick slots to pay, it's great. Guess my money got a good designer paid. At least I'd like tot hink...
14 people found this review helpful