Somfy Protect

Somfy Protect

About this app

Simply manage access to and security of your home, thanks to Somfy's connected products, controllable from the Somfy Protect app:

Somfy alarms and cameras

- Easily install and configure Somfy alarms and cameras (Home Alarm, Somfy One+, Indoor and Outdoor Camera)
- Activate and deactivate the alarm, motion detection or night mode
- Get notified in case of an alert and access your cameras to keep an eye on your home
- Check the history of past events and download them to your smartphone
- Receive smart notifications that remind you to activate the alarm when you leave the house and inform you when your children come home from school (kids function)
- Set up your cameras by adjusting motion sensitivity and detection areas (compatible with your pets)
- Build a community of trust and add family members and loved ones to your setup
- Use voice assistants to control your devices (compatible with Google Assistant and Amazon Alexa)

Somfy's connected videophones [2023 ] - Only available in France

- Easily install your connected videophone or connect your videophone using your connectivity module
- Receive a notification with the visitor's photo as soon as they ring your doorbell, for immediate recognition
- Chat in real time with your visitor: communication comparable to a phone call vs. alternating communication like a walkie-talkie
- Open your door and/or gate remotely with a simple click
- Make it easier for them to access your home by disabling your alarm and keep an eye on them by activating your outdoor camera
- Check the history of your visits
- Launch up to 2 pre-recorded TaHoma scenarios directly from the Somfy Protect app (requires a TaHoma premium or switch box)

Ratings and reviews

The only thing missing for us is an immediate alert telling us which sensor has been activated, during the initial alarm countdown and before the loud siren actually goes off. We have had a few false alarms in the middle of the night and didn't know where the intrusion might be. So, we've been scared, rummaging around in the dark for the app and worried about waking our small children. If there was an immediate alert, we could quickly check that entrance and make an informed decision.

The system works fine most of the time, but the app is dismal. It NEVER plays the event videos even on WiFi and it hardly ever shows the live feed on 4G. I get the notification and I can't see what's happened. And please don't tell me it's a WiFi issue. Everything else works perfectly fine. Pointless.

Saturated servers limit connection to camera , I've added a 2nd camera (not Somfy), 1/3 of the the price, connects immediately, all the same features except smoke detection, however with the Somfy connectivity issues, I really doubt you'd ever receive an alert... VERY DISAPPOINTED, VERY POOR VALUE , oh then they email you Spam in the early hours of the morning trying to sell you more of thier wares, even though you never opted in to thier mailing lists.

What’s new

We are constantly improving the functionality, security and performance of our application to make it more reliable and easy-to-use for you.
Thank you for your confidence in Somfy.