My Nayatel

Nayatel

About this app

My Nayatel app allows Nayatel customers to manage their Nayatel account with some exciting features.

Internet and Phone usage
Billing history
Subscribe to Nayatel value added services
Transfer Internet volume to your friends and family
Increase your Internet bandwidth
Complaints and feedback center

Ratings and reviews

I've installed 7 cameras at our house. One of them keeps on disconnecting for a few hours and sometimes a few days each month. Nayatel team comes and the camera starts working again. This process repeats every month. What kind of service is this when one camera can't work 24/7 each month? P.S. On 5th July, 2025, the very next day I made the above comment, all cameras have stopped working since around 7:30am. SECOND INCIDENT: Waiting camera's relocation from old connection to new since 25/11/25.

Pathetic service! Applied for a new Nayatel connection — took 20 days to install, worked only 2 days, then router red light and no internet since. It’s been 3 weeks, countless complaints via app, WhatsApp & helpline but zero response. No team visit, no solution, but full month bill sent! Worst customer support ever. Totally unreliable and frustrating. Avoid Nayatel, waste of time & money! 🚫 If you value your time and money, stay far away from Nayatel. Find an alternate.

Updating my review from 1 star to 2. Their issues are mostly resolved but they are asking customers to pay additional charges for changing the NAT type which is a very basic requirement for online gaming. Shows how corporate greed only cares about making money. They claim they are charging for premium services but in actual are just using cheap CGNAT at the backend and ask for more money if you ask them for configuring basic IPv4 IP. Pathetic! Will be switching ISP very soon!

What’s new

This update introduces the eShifa module, enabling customers to access free doctor consultations through the app.