
Sir Sama
The app is generally good, but I’m having a problem when trying to open a nabD Ados account for my child. After taking photos of the front and back of the CIN, everything seems fine, but when I press “Submit”, I get the message “A problem occurred, please try again later.” I’ve tried several times and the same thing keeps happening. I also tried uploading the CIN photos instead of taking them through the app, but I get “File not supported” regardless of the file format I use. I contacted
1 person found this review helpful
Saham Bank
September 3, 2026
Good afternoon,
We’re terribly sorry to hear that the app is malfunctioning on your end. Please send us your contact info via email at the following address: banque.digitale@sahambank.com so that we may further assist you. Thank you for your understanding.
- The nabD team

Aziz
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Worst bank experience, you don't have an agency that can help you with troubleshooting, depositing, or receiving the visa card, you receive the card through delivery (45 DH), you have to make a transaction every month otherwise you pay a 1$ fee, you keep being locked of your account from time to time, and the worst of all is they will deny your international transactions, and you can't delete the account. Since their physical agencies wont help you. L'bankalik or CIH are a lot way better
7 people found this review helpful
Saham Bank
August 14, 2026
Good afternoon,
We’re terribly sorry to hear that your nabD experience wasn’t satisfactory. Please send us an email with your contact info at banque.digitale@sahambank.com so that we may assist you with all the brought up points.
- The nabD team

Zaid baarab
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in case of Refund from online payments the app totally fails, when online payment is done i see (- 400DH) but when refund is done by the online company the app suddenly swallows that payment. no (- 400dh ) no (+400dh) the paymemt is just disappeared in history, its now 15 days after refund and i don't get my money back !!! i sent a complaint no response, i called support agents they keep saying generic words like i am talking to AI . this is a big issue that should be fixed !!
4 people found this review helpful
Good afternoon,
We’re very sorry to hear about this incident, please excuse the inconvenience. We will get back to you shortly after investigation.
- The nabD team