2.3
28.4K reviews
1M+
Downloads
Content rating
Rated for 3+
Screenshot image
Screenshot image
Screenshot image

About this app

Welcome to the new myTNB app. Track your energy consumption, pay bills at your fingertips and explore exclusive in-app features - it's never been easier.

• A refreshed design and improved user experience: Get an overview of information that matters most to you at one glance, on a personalised dashboard.
• Track your energy consumption: View and compare your monthly usage with the interactive usage graph.
• Manage multiple TNB accounts: Link and manage all your TNB accounts on one platform.
• Pay your bills: Faster in-app payment with the option to save your credit card for seamless transactions.
• Notifications: Get notified of your new bills and much more.
• View History: Keep track of your bill and payment history in a single view.
• Promotions: Stay up to date with the latest promotions from TNB.
• Find Us: Need to locate a Kedai Tenaga? Use our handy locator to find one near you.
Updated on
Mar 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.3
28K reviews
Fatma Wahab
May 6, 2024
Lagging and crashing. It's taken me too long to juat even register it's insane. And when I did manage to register, it won't let me pay. Kept getting stuck at processing payment and in the end just crashed and remain unsuccesful. I've tried it in the span of a whole night and the following morning. Very bad app, wasting my time trying to pay through it. Have a reliable website first to pay rather than waiting for the bugs to be fixed. It's frustrating
2 people found this review helpful
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Tenaga Nasional
May 6, 2024
Hi, sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to https://www.facebook.com/tnbcareline along with the contact details so that we check this. (Farah)
Klins Lam
April 22, 2024
provides a function to go paperless, i tried so so so many times, just shows page can't be loaded, try later. don't know what later means, maybe a year or decade. so disappointed. told by the developer to clear data and cache. but it still doesn't work even i uninstall and install myTNB app. i guess they would blame my phone problem. no hope for the time being. i'll wait a decade and see if there is a miracle.
65 people found this review helpful
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Tenaga Nasional
April 22, 2024
We offer our sincerest apologies for the inconvenience caused. Please contact us at https://www.facebook.com/tnbcareline with your contact details and relevant screenshots of error messages. (Farah)
Gold Hunter
March 18, 2024
The app updates lately are just terrible! They've made everything so slow and now it keeps crashing every time I try to pay my bills. And don't even get me started on those lame excuses like clearing caches or resetting my phone. I mean, seriously? I've tried everything and it's still a mess. It's like they don't even care about the users anymore. And to top it off, I keep getting these stupid timeout errors. It's just unacceptable!
228 people found this review helpful
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Tenaga Nasional
March 18, 2024
We offer our sincerest apologies for the inconvenience caused. Please contact us at https://www.facebook.com/tnbcareline with your contact details and relevant screenshots of error messages. (Maria)

What's new

Thank you for choosing myTNB! Your feedback is invaluable to us.

In this update, we've implemented bug fixes to enhance your myTNB experience.