MyTradeBuddy

MyTradeBuddy

About this app

MyTradeBuddy is the mobile app for trade businesses on the MyTradeBuddy platform — heating engineers, plumbers, electricians and other trades who want their calls answered and their admin handled in one place.

Every call your AI receptionist answers, every enquiry and every booking lands in the app, ready to action:

• Leads — every enquiry with the caller's details, the full call transcript and recording, and the AI's summary of what they need.
• Inbox — AI call transcripts and live-chat conversations with your customers, all in one place.
• Calendar & jobs — bookings made by your receptionist drop straight into your diary; create, reschedule and manage jobs yourself too.
• Quotes & invoices — build them on site, send by email or SMS, take deposits and card payments, and see statuses update in real time.
• Customers — full history per customer: contacts, addresses, jobs, quotes, invoices and conversations.
• Route planner — plan your day's visits.
• Push notifications — instant alerts for new bookings, accepted quotes and payments.

The app is the companion to the MyTradeBuddy web dashboard — your data syncs live, so the office and the van always see the same thing.

MyTradeBuddy accounts are set up for customers of MyTradeBuddy. If you don't have an account yet, visit mytradebuddy.co to find out more.

What’s new

Fixes sign-in getting stuck when you switch accounts.
Past surveys no longer show under Upcoming, and there's a new Past filter.
Job and survey lists refresh when you come back to the app.
Tidier source labels on the calendar, jobs and surveys.