
A Google user
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I try to add 10 years to my domain, but I constantly get this error "The total amount of your purchase is not confirmed. Please wait or go back and open this page again". Nothing I do seems to work. Additionally, adding 10 years (one decade) doesn't seem to even be an option on the actual (mobile, at least) website. I logged on with my computer and everything was fine.
121 people found this review helpful

James King
I downloaded this app as a quick and easy way to search for and purchase domains when ideas hit. However just going to the website is more reliable and less frustrating. This app is broken more often then not. Today domain search isn't working, before that payments were broken, before that login was broken. It's always something. This should be the simplest, most straightforward app, but the UI is total nonsense and it's always broken in one or more ways. Just pull the app, Namecheap.
87 people found this review helpful

Sean Milligan
(Revising my Sep 2016 review) The app is much more sleek and performant than before. I can edit DNS records and WHOIS info, toggle auto-renew, and lock/unlock domains for transfer. I haven't done a feature parity check with the website but this serves most of my needs. Two points of criticism: (1) I fail to see a way to maintain payment information aside from going through a purchase. I would have liked to use the app to replace the expiring credit card that gets used for my auto-renew purchases. (2) I wish the app wouldn't say "2FA: OFF" just because I don't have SMS-based 2FA set up, because I *do* have OTP 2FA set up, as I find that to be more secure. I even had to enter a OTP in order to sign into the app on re-download.
26 people found this review helpful
Namecheap, Inc
October 28, 2016
Sean, thank you for your feedback.
Please check our updated version with improved stability.