A Google user
- Flag inappropriate
- Show review history
This is EASILY the worst app that I've ever worked with on a regular basis. It's constantly glitching, it forgets your password on a whim, and more recently, it won't let you log in even after sending a reset password link to yourself!! It wouldn't allow me to input a new password at all! This app has had so many problems from the get-go, and I feel like the company just doesn't give a F***!!!
24 people found this review helpful
GOLD'S GYM
7 November 2018
Hi Dez!
We are sorry to hear you are having issues with the Gold's Gym App! Could you please email us at membercenter@goldsgym.com so we can resolve this for you!
-Gold's Gym App Support Team
Nilesh Trivedi
Title: **All Muscle, No Brain: A Disappointing Experience!** I recently downloaded the Gold's Gym Android app with high hopes, expecting a seamless user experience given their reputation in the fitness world. Sadly, the app is a huge letdown. The user interface is clunky and unintuitive. There were times I was left staring at a blank screen, wondering if the app was even functioning. It feels as though they tried to muscle their way through app development without giving any real thoughts..
14 people found this review helpful
A Google user
This app is a disaster on Android (Pixel 2 phone). Cant link to my account, can't change profile, stuck with old barcode, map doesn't work, uninstalled and reinstalled, etc. I've run into nothing but error messages and links to sign up for classes I don't want. To be fair to the app, the management at my gym is very poor and I wouldn't be shocked if they were part of the problem, but either way, damn. A terrible experience; recommend waiting a while until they fix the issues.
34 people found this review helpful
Hi Kris!
We are so sorry to hear you are experiencing issues with your account! We would love to get this resolved ASAP! Can you please send us an email at membercenter@goldsgym.com so we can fix this for you!
-Gold's Gym App Support Team