H-E-B Debit

2.62K reviews
Content rating
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About this app

Account opening is subject to registration and ID verification.¹

Say hello to the H-E-B® Debit Account, a great way to pay from a company Texans have trusted since 1905. Some of the benefits include:

• Earn 5% cash back on H-E-B brand products² when you use the H-E-B Debit card.

• There is no monthly fee to maintain your account.

• Short on funds? With qualifying Direct Deposit, our Purchase Cushion³ may cover you up to $20 if you fall a little short. (Resolve negative balances within 30 days by adding funds to your account.)

• Access funds up to 2 days faster⁴ with Direct Deposit.

• Free cash withdrawals at H-E-B ATMs.⁵

• Add funds to your account at no cost⁶ by visiting the H-E-B Customer Service Center or checkout.

Visit hebdebit.com to learn more.

1 ID verification required. We will ask for your name, address, date of birth and your government ID number. We may also ask to see a copy of your driver’s license or other documents at any time.

2 5% cash back applies only to H-E-B brand products purchased at a store register at H-E-B owned stores, or on heb.com using your H-E-B Debit Card issued by Pathward, National Association. 5% cash back is limited to the amount of the purchase paid for using your H-E-B Debit Card. Not valid for online purchases at Central Market®, Mi Tienda®, Joe V’s Smart Shop®, or through Favor®. No cash back for pharmacy prescriptions, gift cards, restaurants, fuel, car washes, purchases made on the H-E-B Go app or at H-E-B Go kiosks, or purchases at mobile point-of-sale systems deployed in store. Cash back will be credited to your available balance within 7 business days after applicable purchase. Cash back offer by H E-B. Pathward, N.A., Mastercard, and Netspend do not sponsor, and are not affiliated with the offer.

3 The $20 Purchase Cushion is not an extension of credit. To be eligible, Accountholder must have received qualifying Direct Deposits of paychecks and/or government benefits payments totaling at least $500.00 within one (1) calendar month. See the Deposit Account Agreement for details.

4 Faster funding claim is based on a comparison of the Pathward, National Association, policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor’s support of direct deposit and is subject to the timing of payor’s payment instruction.

5 Free ATM withdrawals at H-E-B branded ATMs (“in-network ATMs”) in the US. Visit your Online Account Center for a list of in-network ATMs. Transactions at all non-H-E-B branded ATMs are $2.95, operator may assess additional charges.

6 There is no fee to add funds at participating H-E-B locations for the H-E-B® Debit Account. See the Deposit Agreement for details and additional fees.
The H-E-B® Debit deposit account and H-E-B Debit Card are established by

Pathward, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Netspend is a service provider to Pathward, N.A. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787.

Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Card may be used everywhere Debit Mastercard is accepted.

© 2022 Netspend Corporation. All rights reserved worldwide. Netspend is the federally registered U.S. service mark of Netspend Corporation. All other trademarks and service marks belong to their owners.

Google Play and the Google Play logo are trademarks of Google LLC.
Updated on
Apr 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.56K reviews
Melissa Rubio
April 9, 2024
Worst banking account ever. I have been blocked from mobile transfers and mobile check deposits. Customer service is no help. I have contacted them numerous times, and it's the same "go In-Store" solution, which I have learned, not all HEB locations can assist with the bank account. The agents follow a script, and when you question them, the script starts from the beginning. This is more of a hassle and not beneficial.
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Kyle Souza
November 4, 2022
Okay, I have several issues with this app: 1. Even with the fingerprint option enabled, and I know it works the same way on iPhones with facial recognition, you have to push a button for it to actually let you log in with your fingerprint or face. 2. I could not add my Chase Bank account. 3. You can only add One external account even though it is in a section labeled "external accounts". 4. When you modify your deposit amount, numbers delete and insert weirdly.
43 people found this review helpful
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November 15, 2022
Thank you for your feedback about the H-E-B mobile app. For more information about the features offered, please email us at prioritycare@hebdebit.com with your name, email and phone number.
Gonzalo Drinot
October 31, 2022
Most difficult banking ever! In order to fund the account you have limits daily. But then they change if you are doing ACH funding. Debit card funding may have fees, so that's why I tried that. Just way more complicated than it needs to be, plus it's buggy. Transaction hasn't cleared yet, so that's why I am guessing it's not letting me fund again even though it has been 3 days and kt says I can do $200, but when I submitted it says I have exceeded the limit for today. Overall, very confusing
21 people found this review helpful
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November 2, 2022
We're sorry to hear about the issue you are having with the transferring funds to your H-E-B Debit Account. We are happy to look into this further. Please email us at prioritycare@hebdebit.com with your name, email, and phone number.