
Trevor Halcom
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A mess of an app and customer service is royally unhelpful. I don't blame the service rep for clearly not wanting to be there, and I imagine it is company policy for customer service to be completely useless, so I don't blame her for that, but man. This app is so frustrating to use when something goes wrong. I have to go through leaps and bounds to get one inch closer to fixing it. I gave social, card number, email, ect, and wasn't given something as simple as a username. Would not recommend.
30 people found this review helpful

Kayla York
when i attempt opening this app, it won't allow me to sign-in to my account due to error.... so i check on my browser.... there have been several (& i mean SEVERAL..) $0.75 charges to my account for absolutely NO reason. i've considered multiple things but there just isn't a reason for the charges. at first i thought there may be a monthly fee to keep it open, if you aren't using it so often... but there are more than one $0.75 charge per month. as of now, i just can't suggest this app/account.
85 people found this review helpful
We are happy to review your transaction history with you. Please email us at social@netspend.com. Thank you.

erich miller
The app is ok, works well and has an easy to navigate menu and just about all the services you'd expect from any bank.... Terrible customer service, not even considered a real bank by many, many, other companies or banks or apps and will not work for almost anything other than simple in-store, or online, product purchases. And with the fees these guys charge and awful customer service I can see no reason to even consider using them. .
58 people found this review helpful
Thank for the feedback. If you would like to speak with us about your experience, please email social@netspend.com.