
Rosemary Okonye
Customer service is very rigid and unreliable. They are not open to helping solve a problem. I think they are a scam. It was easy to convert my airtime back to cash with a very heavy charge though. But, I haven't been able to withdraw into my account. Please, for anyone reading this, just use another platform so you don't regret it like me.
5 people found this review helpful
Aimtoget Technology Limited
July 8, 2026
Hi, We would like to chat with you with regards to your experience with us. Can you provide us your username and affected transaction references at support@aimtoget.com so that we can reach out?

JAMES
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I tried to convert some airtime to cash. The airtime was successfully transferred to you, and I waited for payment. The transaction has been declined without any reason and no refund has been made. Your customer service has been very slow, not useful and very poor so far. I wish I had read the reviews first . I have to make an audio recording with the network's customer care before anything can be done? These are signs of dubious transactions If you can't process on time, simply refund.
24 people found this review helpful
Aimtoget Technology Limited
April 13, 2026
Hi, James. We sincerely apologise for the inconvenience this has caused. For a declined transaction, a confirmation from the network provider is required and this can be gotten by contacting them on their verified communication channels either calls or texts.

Olaniyi Ogunsola
the app is nice. works well... my problem is the failed transaction is too much. always telling me the maximum balance of a particular number had been exceeded and thus my transaction can't be processed. so I have to reduce how much I'm converting. also, I once got debited for a failed transaction and nothing was done about it.
2 people found this review helpful
Aimtoget Technology Limited
May 10, 2026
We regret to note this. Please contact us at support@aimtoget.com with your contact details so that we can address your concern.