
JAMES
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I tried to convert some airtime to cash. The airtime was successfully transferred to you, and I waited for payment. The transaction has been declined without any reason and no refund has been made. Your customer service has been very slow, not useful and very poor so far. I wish I had read the reviews first . I have to make an audio recording with the network's customer care before anything can be done? These are signs of dubious transactions If you can't process on time, simply refund.
1 person found this review helpful
Aimtoget Technology Limited
April 13, 2026
Hi, James. We sincerely apologise for the inconvenience this has caused. For a declined transaction, a confirmation from the network provider is required and this can be gotten by contacting them on their verified communication channels either calls or texts.

ihendu michael tam
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The Play Store should consider implementing a mechanism to inform users that this application may be fraudulent. Imagine converting your airtime to money, only to find that you are unable to withdraw from the wallet. When the issue is reported to customer service, they continuously apologize and assure you it will be resolved, yet after four days, the problem persists. It is advisable to refrain from using this application, as Aimtoget appears to be deceptive...
3 people found this review helpful
Aimtoget Technology Limited
April 7, 2026
Hi, Ihendu. We sincerely apologise for this experience. Kindly share a screen recording of you retrying the withdrawal process and include the phone type. Please, forward the above information to support@aimtoget.com for prompt resolution.

Taiwo Ogunode
If there is anything worse than a one star this app deserves it when converting Airtime to Cash they tell you we will give you exact same money you converted but after doing it they add large amount of hidden fees and when you and even after transferring it's 50/50 that you will receive your money even though you receive it, the money might take a week to show on your account and their data is very expensive, I would recommend everyone to use Mobilesub than this app is better.
8 people found this review helpful
Aimtoget Technology Limited
February 13, 2026
Hi, Taiwo. We sincerely apologise for the experience. Please note that our airtime-to-cash service operates on a dynamic rate, which may vary from time to time. There are no hidden charges, and the exact amount you will receive is clearly displayed on your dashboard before you proceed with the transaction.