
Sarah Mitchell
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the app that just keeps getting worse.. I frequently have issues trying to answer incoming calls and just have to wait a few minutes for the call log to let me refresh, see who it was, and call them back. The best part is that the app doesn't let me silence an incoming call either, so if I can't answer because its busy glitching I just have to sit there and listen to my ringer for several minutes
4 people found this review helpful

Garrett Williams
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This app sucks, it doesn't link to any Bluetooth devices well(car, Headset etc) and we have missed multiple important calls during off-hours as the app may decide to just not ring to the on-call person. Just happened with a major client and we lost the job. Update: 2 years later and there have been zero improvements to the issues. absolutely horrible app. desktop is not much better, but at least that works.
4 people found this review helpful
Nextiva Communications
July 13, 2026
Hi Garrett, we'd like to connect with you to get your issues resolved. Please contact us at reviews@nextiva.com with your contact and account information and we'll have our team reach out ASAP.

Rebekah Ramnarine
The app doesn't work! The app hasn't rang in well over a week causing missed calls and lost revenue, there has been an ongoing issue with dropped calls for more than 90 days and there still seems to be no fix for either. The calls are not recorded like they said amongst several other things they sell you on. Customer support keeps sending me apple screenshots when I've said many times I have Andriod and sent screenshots of my phone and app with settings. They don't know how to fix the problem!
4 people found this review helpful