4.3
59.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Nordea ID app provides an easy and secure way to authenticate your identity.

With the app you can do your banking regardless of time and place. Begin by installing the app on your mobile device and go through the activation process. You shouldn’t rely on just one copy of the Nordea ID app. If your phone or tablet breaks down or gets lost, you will also lose the Nordea ID app and you will need to go through the activation process again. To avoid this, we recommend that you install the Nordea ID app on more than one mobile device.

With the Nordea ID app you can:
- log in to Nordea services and confirm actions
- confirm online payments in a secure way
- as a personal customer identify yourself in other service providers’ services (only in Finland)
- identify yourself when calling Nordea Customer Service. (only in Finland)

The app can’t be used on rooted mobile devices for security reasons.

Read more:
Finland: nordea.fi/IDapp
Norway: nordea.no/NordeaID
Denmark: nordea.dk/NordeaID
Updated on
May 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, App activity and 2 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

4.2
57.2K reviews
Alex Pyyaho
January 21, 2024
Authentication suddenly stopped working, opened google play to see there was a pending update that would not go forward, so I had to cancel it. The update then disappeared completely and I was stuck with a non working ID, so I reinstalled and now I have to go through the activation process again and wait for Nordea to send another activation code?? What a stupid system
2 people found this review helpful
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Nordea Bank Abp
January 22, 2024
Hi Alex and thank you for your feedback! Sorry to hear about your troubles with the Nordea ID-app.. 😕 One option would've been clearing the cache of Google Play -store (in device settings), if the store refuses updates, but if you've deleted the app, it requires the reinstallation unfortunately. -Antti
Martin Hendrik Mutt
December 28, 2023
an (irresponsibly pushed) update caused considerable grief. existing instance started falsely claim that device had no internet connectivity. in reality its the device not connected to _mobile_network_ that makes the app to fail now. maybe banking apps shouldn't be autoupdated at all. p.s. apparently there was a complaint about app no longer working when device in flight mode (wifi connectivity notwithstanding) already in 2022!
8 people found this review helpful
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Nordea Bank Abp
October 24, 2022
Hi and thank you for your feedback! All your feedbacks will be forwarded. Sorry to hear about troubles regarding this. Have you contacted our customer service about this? Please call 0200 70 000 (from abroad +358 200 70 000, Mon-Fri 8.00-18.00, local rates apply) and an advisor can take a look into this with you. -Piia
A Google user
October 25, 2018
It worked fine until I've installed the second SIM card. After that the app regularly fails to complete verification and needs to be re-attached to the account. Apparently something is wrong with fingerprint calculation in case of several SIM cards (the developers forgot to sort the array maybe? ha-ha) Anyway, can you please look at this problem and fix it? Regards.
Did you find this helpful?
Nordea Bank Abp
October 25, 2018
Hi! Thanks for your feedback. Could you please send us a message in Facebook Nordea Suomi, so we can try to figure out more about the problem there. -Miira

What's new

We have a new update ready for you.

We have removed the authentication option “Nordea ID app offline mode”. Please use the app in the online mode.
We will ask for your consent for collecting statistics of use. This will help us investigate issues with the app better in case of errors.