
Lisa Pole
Not as advertised, kept telling me I had to pay more and if I said not interested it locked my phone up. Contacted support to cancel, was told to cancel and they would process refund. NOT TRUE, I cancelled as told, still getting several emails a day telling me I need to open it up and login, when I open it I am requested to pay again. Been on the computer emailing trying to ensure I wont be charged again, told I WILL NOT GET A REFUND, item no as described, total ripoff and false advertising.
3 people found this review helpful
Hello, we're sorry to hear about your experience. Additional offers are optional and require separate confirmation. Cancellation is available through your account settings, and we'd like to review your concerns about the refund and communications. If this is still relevant, please contact us at feedback@best.me so we can assist you further.

Jamie Kietzer
I dislike how you have to pay for every option, even to use the app. I hate how glitchy it is, it doesn't accurately track fasting times and eating windows. When I came on to my eating window, it showed that I had been fasting for just over 5 hours and that would put my eating window at about 3:45am. I'm still still sleeping at that time! I won't be using this app for very much longer and won't renew my subscription
10 people found this review helpful
Hello Jamie,
We’re sorry to hear about your experience. The app should track fasting accurately, so we appreciate you flagging this. Additional features are optional.
We can see you’ve been in contact with our support team and that your case has been resolved.
- BestMe Team

Samantha Prince
APP NOT RECOMMENDED! CUSTOMER SERVICE IS AWFUL AND NOT HELPFUL! There is NO way to cancel your subscription and then when you reach out to them they give some BS excuse as to why they cant give you your money back. mind you, never used the app once during the trial. Tried to cancel SEVERAL times. Went to FAQ, it "shows" you how you are supposed to cancel, but when you go to do it, there is NO "manage subscription" options.
8 people found this review helpful
Hello Samantha,
We’re sorry to hear about your experience, we understand how frustrating this must feel.
Cancellation is always available via your account or store settings, though we understand it may not have been easy to locate.
Our support team has now contacted you directly to review your case and help resolve the situation.
- BestMe Team