Constellation Operations Hub

Constellation Merlin

About this app

Constellation Operations Hub gives home healthcare agency owners and administrators complete operational
visibility from anywhere. Built specifically for BrightStar Care franchisees, Constellation replaces scattered
spreadsheets, manual processes, and disconnected tools with a single, powerful platform.

KEY FEATURES

Scheduling & Operations
- View today's shifts, fill rates, and open shifts at a glance
- Track exceptions and shift processing in real time
- Monitor staff availability and scheduling patterns

Clinical Quality Assurance
- AI-powered nursing note analysis with automated quality scoring
- DON cross-patient clinical alert summaries
- Care metrics tracking across your entire patient population

Secure Messaging
- HIPAA-compliant staff messaging with STAT priority alerts
- Group and direct conversations
- File and image sharing

Financial Analytics
- Revenue tracking with weekly and monthly trends
- P&L import and variance analysis
- Billing projections and fill rate impact

Compliance Management
- Policy management with WYSIWYG editor
- Obligation tracking with automated reminders
- Compliance scorecard and dashboard
- State regulatory requirement tracking

People Management
- Employee and client directories synced with your systems
- Credential tracking and expiration alerts
- Role-based access control

BUILT FOR HEALTHCARE
- HIPAA-compliant infrastructure on Microsoft Azure
- Two-factor authentication required for all users
- Encrypted data at rest and in transit
- Role-based access control
- Audit logging

Constellation is available exclusively to licensed BrightStar Care franchisees. Contact us for access.

What’s new

- Fixed app crash loop on launch
- Fixed keyboard layout bug on Samsung devices (big black gap)
- Push notifications now work on Android (banners, sound, badge)
- Drawer Sign Out button no longer blocked by gesture bar