
Melissa G.
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Update 1/6/2026: still not sure what's going on, but having the same issue as back in Sept '25 (even after so-called Nov '25 update - try to open the app and nothing. Black screen with logo in the middle. Nothing more. App never opens. Suggestions would be appreciated. Original: Not sure what 'fix' you did, but it's no fix. I need this for my job, but now when I try to open the app, it just goes to a black screen with the logo in the center. That's it. WTH? Y'all need to take care of this asap!
18 people found this review helpful

Neeks
Inconsistent push notifications, inability to edit saved accounts, and a new permanent notification that advertises Okta FastPass make this app more annoying than it is convenient. If I wasn't forced to use it for work, this would have been gone from my phone within a month of installation. Once implemented, you can't log in without it, and it constantly begs you to enable biometric verification. I can't even log in using it right now. Yikes.
48 people found this review helpful

dashielle98
Not great. Why do updates always make things worse instead of better? Sometimes the push notifications just don't work. Or I have to manually open the app to make them work. Multiple times a week. It will many at a time when I only hit it once, or when it fails to send them, once it works again, it sends all the failed useless attempts along with the 1 new. I've only used 1 device ever for it for years, the only 1, and since the last update, it is now permanently "unrecognized". Every time.
110 people found this review helpful