Bob Sanders
App rewards hasn't worked from the start. I've dined at the same location, used the same credit card and always pay using the app scan feature. None of my transactions are shown, the "rewards" feature says somethingto the effect "cannot reach...try again later" and the "profile" menu item kicks me out every time. I've likely accumulated enough points to eat free for a month..
2 people found this review helpful
Katie L
Worst experience using an app ever! I attempted to use the contact option to suggest they offer a swap on a menu item and once I entered what country I'm in, I was unable to enter anymore info. Then, when I selected the help option from the drop down menu, I was redirected to the menu page, my location had changed, and I was somehow logged out of the app. The app definitely needs some serious work. Guess I won't be ordering from this restaurant, ever!
99 people found this review helpful
swh0812
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Every time we get near an IHOP, this app surprisingly doesn't work. So the rewards you have on your phone won't be able to be used. I'm sure this is more than a coincidence. It happened to my friends who had Apple and Android. If you even called up IHOP itself and uninstalled and reinstalled the app. Kind of dirty business if you ask me. When you try to scan for points, it doesn't work either. I'm sure that's no coincidence too.
74 people found this review helpful