App is easy to use. But I wish there was a way to comment on the order after you received it. 3 items were made wrong (didn't noticed until we got home even though the receipt showed what we wanted). Extra items we ordered were missing. Hamburgers we ordered were very, very, very well done.
Works great! Tells me when my order is ready and Gurnee has always had it ready and correct. Just wish I didn't have to enter my cc info each time. I'm logged in and always say to save card info, but it doesn't. Only a mild inconvenience though.
Scan doesn't work for CC. Specials on app is great! Greek Salad was not on the menu for Rockford. Nobody noticed until I was picking it up. Then I was told I was at the wrong location. Seriously, it's not the customer's fault!
Ordering the food was great. Food ready and hot. Would have liked the option to change bun on Maxwell st polish to French bread. Only gave 3 stars because add promised $5 refund on 1st online order greater than $15 but there was no place to enter code and when picked up food there was nothing they could do to honor...
Unable to add any comments, coupon didn't work at last stage because it said I was a guest, edit order button doesn't work, system changed order from delivery to pickup and now I cannot edit. Waste of time and frustrating app.
This is the second time I ordered but wasn't given the option to enter the promo code. The first time I wasn't logged in so this time I made sure to log in first and still no option to enter the code. Very disappointing!!!!
Bug fixes and enhancements to your ordering experience.