App can't seem to accept credit cards. I click on the credit card option and it only has fields to fill in my address. I go into my profile, click add new credit card, same thing just asks for my address and refuses to save or progress beyond address page. Tried restarting and reinstalling so I don't understand how anyone is using this app the way it is right now.
1 person found this review helpful
Always a problem. Every time I use this app, I hit a snag. Whether it's inputting my credit card, setting the pick-up time, choosing a location...there is always something. Sometimes out of frustration I just cancel the order altogether or order in the store instead. And since the app requires an update nearly every week, it should be free of glitches.
33 people found this review helpful
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Overall easy & nice experience. I enjoy having a photo of every menu item. However, in my case, for side bread, you're forced to pick from three choices.. But are only actually able to select one of the three-the others are grey. I really wanted the other two so I called the store to ask & they just aren't carried at that store. That's fine, but I had already selected my store when ordering so I don't think I should have been taunted with those better options I can't have! Check-out was a breeze
7 people found this review helpful
Dickey's Barbecue Restaurants, Inc.
May 26, 2020
Thanks for your feedback! The grayed out options are the ones which are currently not available at the store, since the ingredients needed for making them are out of stock. If a store doesn't offer the sides at all, such options won't appear on the app if the employees managed to set the menu properly
Mobile App Support Dickey's Barbecue Pit