
Scott aka Runner
App pathetically sent my points redeem order to a local location even though I had never ordered from there. Showed up at my usual location, but not there and is owned by different person so could not assist. Store the order was randomly sent to cancelled but could not refund points. Seriously need a refund request option in this app. And to lock in a default or preferred location so the App doesn't think you might was to order from a store you had no idea existed.

Paul Di Diego
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The app has not worked since the last several updates for me. Can't find locations, can't order online, can't see my rewards points, can't redeem points. I would eat there more, but the app makes it difficult. They are literally losing money from not fixing these issues that just seem to get worse every time you use it. This has been going on for years, and I have missed out on so many rewards points. The food is great, but the app is so frustrating that I go somewhere else.
22 people found this review helpful

Matt Meehan
App is convenient & works well, but prices seem to be higher in the app, which is messed up, as it should be the other way around (especially when you're picking up...c'mon Dickey's)! Best place your order at least an hour before close. If the store isn't busy they usually close early and you may not get your food. I've had to get my money refunded a few times over the past year, but usually the food & service is on point if you don't wait til the last minute.
53 people found this review helpful