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A lot of fast food apps like to make you think your getting good deals and special offers. This app does. There is app exclusive deals. The points you collect along the way is simple to earn and simple to use. Top it off with the fact you can make an order and it literally be ready when you get there. Gives fast food a whole new meaning. Also let's face it, JACK IN THE BOX food is awesome. In my experience, all their food is delicious and of good quality. Try the app and let the points add up.
2 people found this review helpful
The app itself works fine. The problem is that if there are any issues with your order, such as an item being unavailable or a store not being open, it's very difficult to get your money back. I've arrived at locations to find they have closed early but not reflected that in the app. You have to go though a buried "contact us" link to email customer support. There is no way in the app to report an issue with the order. Or a way to take an unavailable item off the total.
29 people found this review helpful
The app does work when it wants to. On my device I have to swipe more than 40 times just to remove an item. But don't worry, tapping to add works fine however when I want to remove something I have to do a motion for what feels like forever. Also the "redemption" area does not work at all. I tried scanning a previous receipt from before I had the app, It did not work. I tried putting in the number, it did not work. Even after ordering from the app itself and putting in the numbers, did not work.
12 people found this review helpful