Jack in the Box® - Order Food

Jack in the Box Inc.

About this app

The Jack in the Box app provides a convenient ordering experience for pick-up or delivery. It’s just like having a Jack in the Box in your pocket, only it doesn’t weigh 350 tons and have people that work inside it. Then there’s the offers and deals you can’t find anywhere else. Like The Jack Pack. It’s like a secret VIP club of rewards. Only it’s not really secret. In fact, please don’t keep it a secret. Tell everyone.

App Features:
· Order food for pick-up or delivery through the app
· Browse the all food, all day Jack in the Box menu
· Find your nearest Jack location
· Earn points, and redeem rewards with The Jack Pack loyalty program
· Special mobile app-only Offers, Deals and App Exclusives
· Enable push notifications and never miss a great deal
· App will read your mind and tell you what you want – just kidding! Or are we…*

*We are. For now.

Ratings and reviews

The app (or stores themselves) have no way to disable ordering from a store that is closed early for whatever reason. I travel a lot, and I can't go back to individual stores for refunds, which JITB requires, so I'm just out that money. Unacceptable in 2026. It will also list curbside pickup for a location only doing drive thru. Again, not sure if that's an app issue or an individual store issue. Nice app only deals on occasion. If the location is even open that is. Add a no ice choice too!!

This app glitches a lot. New products and certain sauces won't load on the restaurant's end (it doesn't show up on the sticker receipt but it shows up on my app receipt) so I'm always missing items. In addition, I hate that I can only redeem one reward at a time so if I have rewards for fries and a burger, I have to place 2 separate orders, which doesn't guarantee that they'll be ready at the same time. Also logs me out a lot. Just not an efficient or reliable app.

I'm convinced every fast food app is terrible, but this one takes it to the next level. It's actually impressively bad. I placed an order where the app confirmed it and everything, then sat in line for 15 minutes just to be told the order didn't exist. Reopened the app and confirmed there was zero history of it the order. It disappeared entirely. Complete waste of my time and sanity.

What’s new

Celebrate the new year The Jack Way! Jack is celebrating 75 years and we’re excited to bring you the latest updates.

- We squashed some bugs and tuned things up to make your ordering experience smoother and faster.

As always, we deeply value your feedback and are committed to continuously improving your experience. Stay tuned for more exciting features coming soon!