Skip the line my butt Downloaded the app because it said we could put ourselves in line. Awesome, right? Sounds too good to be true because it is. Said 15 to 25 minutes, 5 people ahead of us. Get ready, head down. Check the wait time when we pull in, same. Still 5 people ahead of us? Ok. Get inside, gonna be quite a while. 9 people ahead of us? She counts them on the screen for me. 9. Walked over to Outback. Wrote this review. Deleted app. Chilis skipped.
This could be Awesome IF.. When I first downloaded this app, it was awesome!!! It told me my rewards I had earned but wouldn't be available until 48 hours. I would've loved to use them at my first visit! Then they were only available to use for a very short time so I ended up loosing them!!! I've been trying to get on the wait list using this app for my birthday dinner with my family, but this app doesn't have this option, only for pick up. The biggest reason for having the app is so you can get in line! Please fix!!
I really like being able to place my order on the app. The app REALLY needs a comments or order change section for things that aren't set to change in the app. For instance, we like lots of lettuce & cheese in our fajita boat, & none of the other stuff. I would like to not have to call the restaurant every time I place my order to change this. I would also like to be able to select previous or favorite items as previously ordered. Finally it would be nice if we could redeem points & pay through the app too.
Great App Only One Issue This app is so easy to use. And it's great to see all your points build to things you could very. The only issue I have is your points take 48 hours to show up. They should show up immediately or at least within an hour.
My Birthday Dinner Sucked So for my birthday we decided to eat at Chilli's I signed up using the app. I also got points and a free cheese cake. So far so good. It was a long wait time but not to worry I could get in line right. Wrong after being in virtual line for about an 1hour. I get to chilli's when there is still 1 party ahead of us. I let my hottest know I'm here & I'll be waiting outside. She said ok but just so you know the wait time is 2 hrs. What the heck I'm like I've Been waiting in line on the app.
Worst customer service experience ever Walked in to have dinner with my wife at Atlas Park Glendale ny. Was not greeted and had to look for a hostess after checking in waited 30 min which was still understandable but then waited another 20 mins before my server arrived still we waited patiently for another 30 mins for our food which never appeared. Our server came back and asked how was our food? We got up and left. Hungry and now angry.
General bug fixes and enhancements.
Only the SONIC app puts you fully in-the-know when it comes to everything SONIC.
SSR users earn points by checking in, and use those points to redeem rewards
The essential Chipotle app for mobile ordering: find, order, pay, & pick it up.
Quickly order, pay, reload your Starbucks Card and earn free drinks or food.