
Darsh Jadia
The app interface is slow, laggy, and at times unresponsive. The number of bugs and glitches you encounter is crazy. A few times, i get logged out and am unable to log in unless i forget the password or clear app data. The card information is never saved for payments, You'd expect that a company such as Omantel would hire a better developer, but it's quite sad to witness their official app being this poorly built.
3 people found this review helpful

abdallah alqassabi
I had a bad experience. Buggy app, 1) I pay by my card and it says "payment rejected" although it was successful and I can see the package activated and payment went through. 2) Also, I top up data and does not work, it goes as balance. I lost money because of it 3) Also I tried to save bank card and it doesn't. 4) I tried to create a master account and it says error, try again later or something like that 5) I called for help many times and it just say "all agents are busy" I can go more
10 people found this review helpful

Abdul Wahab
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kindly fix the issue for balnce updating and loading new balance. i add balance even after one day its not updated in the app and i cant subscribe to pacakge.
6 people found this review helpful
Dear Abdul Wahab, we apologize for the unsatisfactory experience you have had. We’d love to help you resolve the issue. Please send us your contact details at omantelapp@omantel.om so we can reach out to you.
Regards,
Digital Services Team