Horrible service. Waste of time and money. All they do is just play on your nerves. I bought domains. Thought I could use them for making a website for each domain and subdomain separately. They want to charge money for this again, even if I use subdomain for my domain that I bought and payed for the whole year ahead. They won't return you any money if cancel the domain. There is no way to connect a subdomain to external website. They don't provide any support for this. Totally useless. The call center support is horrible. They force you to wait, and then pretend they don't hear you. And afterwords they delete your subdomains. They are there not to help you to earn money. They are there to earn money themselfs, use your ideas, your created domain that they would later claim the ownership for. They advertise themselfs as the best hosting provider available. But the truth is they turn out to be the worst. They just deleted my subdomains without saying anything on the phone, claiming I should use English support. They have absolutely no respect for customers, especially when they hear the customer has an English accent. They provide everything you can find for free elsewhere and charge lots of money for it. They make problems for you because they want you to call them and then they charge money for every minute. That's how they work for themselfs. Not for you.
Gute app, leider die Daten werden nicht sofort aktualisiert. Aktuelle Kosten/ Datenverbrauch sind eigentlich die wichtigsten Informationen überhaupt in solchen Apps. Wäre nett wenn 1&1 endlich mal reagieren würde in diese Richtung.
Störung melden ist extrem versteckt. Dann gibt es beim Senden eine Fehlermeldung. Für den Anruf bei der Servicehotline wäre dir Kundennummer wichtig aber die ist woanders in der App versteckt. Also entweder Kundennummer oder Button zum anrufen. Schlecht.
Very good and helpful app. Thanks
Brauch eine bessere Verbindung als der Vertrag bietet. Unmöglich etwas zu organisieren.
Please install english language for this application. Thanks
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