Matt P
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Battery killer since recent update. Top battery user (3x more than the #2 app) even though not connected or near the ooono device. Cleared app cache. Didn't help, have to uninstall unless I want to charge my phone twice as often. I shouldn't have to waste time with support helping them troubleshoot their bugs. After an update it started draining battery. If support has a solution they should post it here for everybody, or preferably update the app to fix the issue. For sure won't buy v2.
4 people found this review helpful
ooono A/S
February 14, 2024
Hello Matt,
We understand your frustration and we apologize for the inconvenience caused by the recent update. Our intention in suggesting to contact customer service was to ensure that we could assist you with your specific case and to do so we need more information.
Kind regards
Your OOONO Team
Steve Bouley
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The last update made me lose connection with the Ooono button. I reset the device and reinstalled the app. Now I cannot complete ooono co-driver 1 installation past step 2 without the app crashing and restarting itself continously. The app is ridiculous now. You broke it! Uodate: fresh battery fixed the problem I put in a new one and it lasted a little over a month.
3 people found this review helpful
ooono A/S
October 25, 2023
Hello Steve, we'll definitely get that fixed again. The issues you mentioned indicate that the battery of your OOONO CO-DRIVER NO1 is either empty or defective. Please email us to: support@ooono.de, so that we can offer you a satisfactory solution.
Best regards, your OOONO team 💗️
Kostas Foteinos
I am running it on two different Android phones(one Samsung,one Readme) I have give every permission that it asked, Check again and again the settings,watched the videos at the website but the doesn't work correctly. Something it is working without an issue, something it doesn't work at all,it says it is connected but the map has not warnings at all (if you open and close it again all of the sudden is working again). Bottom line ,you can not trust it. You don't have peace of mind with it.
5 people found this review helpful
ooono A/S
February 14, 2024
Dear Kostas,
We appreciate your feedback regarding your experience and we are sorry to hear about the issues you are having, especially after your several attempts in finding a solution. Please contact our customer support team at support@ooono.de and we'll work diligently to find a solution to your specific case.
Best regards,
Your OOONO Team