
zoe ralphs
Had this app for a good couple of years and had no issues at all,however over the last few weeks it has suddenly stopped logging my steps. I've tried disconnecting then reconnecting my Fitbit a few times and this seems to work for a couple of days then it stops again. Uninstalled then reinstalled the app (the updated version) and that hasn't worked either. My employer suggested I contact Open Play which I did on Monday and I've heard nothing! Very poor.

Will Duffay
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Oops...Something went wrong. The app could not connect to Google and then crashed. And when I reopened it, it hadn't saved my login details. I tried again with an app which apparently should connect to the interface with moves+. It didn't. So again I have uninstalled it. Does it not work well with Android?
2 people found this review helpful
OpenPlay
September 2, 2024
Hi Will, We sincerely apologize for the trouble you've had with the app. Could you please update your app to the latest version, ensure your phone is updated too and check if it resolves the issue? If the issue persists or you have other problems, don't hesitate to get in touch with us at product@openplay.co.uk.

Katherine Garrett
I love the concept of this app. However, the app itself is rather poor. It often doesn't add all activities/ steps for the day meaning I've missed out on many points/coffee. Also, it's limited to only including running, cycling and swimming as activities. I would like to see it including strength, yoga etc so those that are unable to participate in activities such as running, swimming and cycling can be included. Also, I've had points taken X2 and not heard back from the app?
4 people found this review helpful