TELUS TV+

2.6
4.79K reviews
500K+
Downloads
Content rating
Teen
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About this app

With the TELUS TV+ app, watch live and On Demand shows and movies on your smartphone or tablet
Enjoy all HD channels included in your subscription
Access a huge library of On Demand shows, movies and documentaries
Start watching a movie on your smartphone or tablet and pick up where you left off on your TV or laptop
Set and manage your recordings
Save favourites, watch trailers and view ratings
To learn more, please visit telus.com/telustvplusapp

Restrictions:
TELUS TV+ app is available for download on mobile devices running running Android 8 and above
Subscriptions to Optik TV/Pik TV/Stream+ and live channels are required
My TELUS or Koodo account username and password required to log in
Only available for use in Canada
Some channels are only available to watch when connected to your TELUS home internet
Data charges may apply when streaming over a mobile network

Device Permissions needed:
TELUS TV+ app utilizes LOCATION permissions to determine the available video content in your area
Updated on
Dec 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
3.92K reviews
Colin Harris
January 29, 2023
I am updating my review to 1 star. The app continues to not work on my Samsung tablet with the error "Required output protections are not active". I did contact Technical support and went through all the details with them. They have called me back 3 times and on the request of the "back room" have had me try different things. None of them have worked. Cache has been clear, app uninstalled, installed, new version Dec 15. No fix yet. Tech department says it has to be in the coding of the app. HELP
TELUS
December 21, 2022
Hi Colin. We'd like to help but would require specific details to understand your issues. Please reach out to our Technical Team at telus.com/support through our chat option or at 1-888-811-2323 so we can investigate your issues.
D Unrau
February 23, 2023
Telus TV does not allow you to watch recorded shows on any devices, even when in you are in your own home. And also note: The Shaw TV app allows you to not only watch recordings on the app at home but also anywhere else away from home. Shaw TV also allows you to do everything else away from home, set or manage recordings, watch recordings or live TV and also watch any on-demand programming. As of Jan 18th 2020. Optik TV has basically stopped working on my phone and tablet.
Nikita Van Beers
October 7, 2025
Terrible. I've yet to be able to log in. Says I need to activate. I follow the steps with username and password. Won't recognize it. I haven't had issues with any other subscription but this one. Help never gets back to me on setup. Im thinking next time im cutting things out, this deal is one that I will be eliminating no point to the promo if you can use it all. The Telus Tv+ app is fail in loading/logging in.
12 people found this review helpful
TELUS
October 7, 2025
Hi Nikita, if your login credentials are working at telus.com/mytelus but NOT on the TELUS TV+ app or at telustvplus.com, then your TV account hasn't been created properly and you'll need to connect with a customer service rep at 1-888-811-2323.