Hakam Kanafani
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The app seems like it is developed by college students , it works but it feels like it will crash anytime. The interface is not logical and the menu options are difficult to navigate. Overall, I guess it is good to have an app to check on the account but I think this app still needs a lot of work. Good Luck. I just tried the new version. It is much better
127 people found this review helpful
Maged Mohsen
Two things I hate about this app: 1. I can't use credit card twice in less than 15 minutes, sometimes the infamous "stamp tax" is deducted from the balance that I've just recharged which results in my package is not renewed and I have to wait 15 minutes to recharge again. 2. The app sometimes crashes and, I think, clears the cache. So I have to login again. Please, try to fix the first issue at least as it's very annoying
1 person found this review helpful
Hi! Thanks for your feedback! We're committed to making your app experience great. If you have any suggestions or questions, feel free to reach out to us on:
Facebook: http://m.me/OrangeEgyptOfficial
Twitter: https://twitter.com/Orange_Egypt
Your input helps us improve. Thanks for your support!
Eyad Shamoun
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Worst experience ever, The App is full of crashes. Internet quota details can't be open for some sort of errors. Every time I pay home internet bill, it's charges me more for the next month with 11.4 EGP and when trying to pay it an error occur, this lead to not be able to change my package, it says you can't submit the request, please pay the due invoice! Customer service at their shops never helped with this, they tell me to call customer service number.. wasting money, not helpful too
2 people found this review helpful
Orange Egypt
July 16, 2024
Hi Eyad! we're sorry for your disappointment. Your satisfaction matters to us, and we're here to help you. Please share more details about your experience so we can address it. Feel free to message us with your dial & details on:
Facebook: http://m.me/OrangeEgyptOfficial
Twitter: https://twitter.com/Orange_Egypt
Thank you for your feedback!