Ordofix

Stratix Software

About this app

Ordofix is the ultimate all-in-one management platform designed specifically for modern repair shops, workshops, and technicians. Whether you fix phones, computers, appliances, or electronics, Ordofix streamlines your entire workflow so you can focus on what you do best: repairing.

Replace messy spreadsheets and paper tickets with a powerful, cloud-based CRM and repair tracking system that keeps your team organized and your customers happy.

🛠️ COMPLETE REPAIR TRACKING
• Create detailed repair tickets with device info, customer details, and issue descriptions.
• Attach photos of devices directly to the repair ticket for condition documentation.
• Track the status of every repair from drop-off to pickup.
• Built-in time tracking to accurately measure how long each repair takes.

📱 AUTOMATED CUSTOMER COMMUNICATION
• Keep customers in the loop with automated SMS and Email notifications.
• Send instant updates when a repair is started, waiting on parts, or ready for pickup.
• Purchase SMS bundles directly in the app to reach customers anywhere.

💼 CRM & INVOICING
• Maintain a complete database of your customers and their repair history.
• Generate professional PDF invoices with a single tap.
• Securely process payments and manage subscriptions via our Revolut integration.
• Full support for Business VAT numbers and tax compliance.

📦 BACKORDER & INVENTORY MANAGEMENT
• Track missing parts and link backorders directly to repair tickets.
• Manage supplier information and part categories.
• Never lose track of what needs to be ordered to finish a job.

🚀 BUILT FOR BUSINESS
• Multi-platform access: Manage your shop from your phone, tablet, or web browser.
• Organization scoped: Securely manage your business data with advanced role permissions.
• Clean, modern interface available in both Light and Dark mode.

Take control of your repair business, speed up your workflow, and provide a world-class customer experience with Ordofix!