Origin Energy Gas Internet LPG

Origin Energy

About this app

Are you an Origin customer? Just download our free Origin app, log in using your Origin My Account details and you're ready to go.
With the Origin app you can:

See all your services in one place - electricity, solar, batteries, natural gas, broadband, LPG and hot water.

Pay bills, arrange a payment extension, or a payment plan with just a few clicks.

Check how much energy you’re using. Our usage graphs show your historical and current usage data for electricity, hot water and natural gas.

Get discounts, collect points and get rewarded! With Origin Rewards you can save on your groceries, movie tickets, electronics, fuel and more.

See the solar you've fed back to the grid and all the credits you've earned.

Manage your LPG account, order gas bottles for any of your locations, pay invoices and track your deliveries right to your door.

Access help - just message us! No queuing needed – ask us your question and we'll send you an alert when we've replied.

Important info:

This version of our app is designed for residential customers with electricity, solar, natural gas, LPG, internet or hot water. If you have a business account, don’t worry—we’re working on a version just for you. Stay tuned for updates!

We’re always looking to improve, so visit the feedback section in the app and share your thoughts!

Looking to switch to Origin? Visit originenergy.com.au/plans

Ratings and reviews

shows the recent payment that's been made, clearing the amount owing (and which was overdue), somehow a payment that I'd made nearly two weeks ago, is only just reflected, now, on the app, it saying my account is in credit by that amount of $75, yet when I click on the bills section, it still says that the amount showing on your records, is still owing. at a time when a lot are financially hurting, that $75 could've been put towards things that are needed.

For some reason the app has changed, it now displays the predicted bill, I assume with the daily service charge removed. As a result the predicted bill is much less than the cost to date, this is somewhat misleading as the predicted bill will not be what will have to be paid. The previous version of the app was more representative of an upcoming bill.

With Broadband I couldn't find a way to pay off a smaller amount than the full amount owed on my account. Cos via phone, I was told to pay $20 via the Origin app but couldn't. Also your broadband service can be slow, so both above reasons have cost u a ☆ Origin. The fact that Origin Broadband doesn't accept Centrepay as payment but Origin Electric does has cost u another ☆ Origin. Other than that I am happy with the service 🙂

What’s new

We’ve been deep under the hood, making sure our app’s shipshape. We’ve also found a bug and fixed it – so there shouldn’t be any issues accessing your account now. We’re always keen to get your feedback, so keep it coming through!