5.88K reviews
Content rating
Everyone
Government
500K+
Downloads
Content rating
Everyone
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About this app

Something need fixing? Just Snap, Send, Solve it.

From dumped rubbish to graffiti, potholes to water leaks, if you can Snap it, you can Send it.

Founded in Melbourne in 2013, Snap Send Solve is the free, easy-to-use app that helps keep shared spaces safe, clean and great to be in. Since launch, millions of reports have been Solved thanks to Snappers doing their bit on the go.

Whether you’re in a busy city or way off the beaten track, Snap Send Solve works everywhere across Australia and New Zealand.

Why Snap Send Solve?

Fast and easy to use.
Spotted something that’s not quite right? Open the app, take a photo, choose a category, and hit Send. It’s that simple.

Smart and accurate.
No need to know who’s responsible. We automatically direct your report to the right Solver based on your location and issue type.

You’re making a difference.
Every Snap helps improve your local area, and adds to the millions of Solved issues already tackled by fellow Snappers. Talk about many hands making light work.

Anywhere, anytime.
Snap Send Solve is with you on the city streets, country roads, local parks and everything in between.

What can you Snap?
- Dumped rubbish
- Graffiti
- Abandoned trolleys
- Potholes
- Broken playground equipment
- Water leaks
…and much more!

Give a Snap about your community? You’re in the right place.

If you need a hand or have feedback drop us a line at contact@snapsendsolve.com.
Report issues to your local council or authority in Australia and New Zealand
Updated on
Jul 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info, and Photos and videos
  • This app may collect these data types
    Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

5.79K reviews
Christopher McAvaney
March 20, 2024
So easy to use, I often find the entities who are sent the information are not consistent in their communication back to you. The SSS app makes it so easy to report something. It is all too easy to just walk past something and think that somebody else will report it, with Snap Send Solve there is no excuse not to report items that are needing fixing or work done. It makes out community much safer and pleasant.
4 people found this review helpful
J J
August 18, 2026
Great idea but shame it's so buggy and slow. Map gets stuck so next button does nothing, photos just show a white screen, doesn't remember your frequently used categories correctly, can't read photo location some of the time, disables copy and paste while also having no way to export your data back out. If solvers pass the buck to another agency only they can transfer it not the reporter so you're stuck making another report. Edit: Not sure what you want me to email, detail is already above.
Snap Send Solve Pty Ltd
August 18, 2026
Hi J J, thanks for letting us know. We’re always looking to improve our app. Can you please email us at contact@snapsendsolve.com so we can help!
Peter King
June 11, 2026
I've reported numerous problems with this app including pictures on my Samsung not displaying, using an & in messages and other problems. They do respond to my "feedback" but months later NOTHING is fixed. Getting a bit frustrated here esp. when I can't even use my USB keyboard to send a message to SSS.
2 people found this review helpful
Snap Send Solve Pty Ltd
June 15, 2026
Hello Peter, we are sorry to hear that your reports are not yet resolved. All reports lodged on Snap Send Solve are instantly sent to the Solver. The Solver will handle your Snap in accordance with its own policies and is ultimately responsible for how your Snap is processed. Can you please email us at contact@snapsendsolve.com so we can help.

What’s new

We've upgraded our reporting flow to handle poor connectivity. If your network drops, the you’ll now receive clear feedback and easy options to retry your submission or save it as a draft.
Content rating
Everyone
Learn more

App support

Phone number
+61390685079
About the developer
SNAP SEND SOLVE PTY LTD
support@snapsendsolve.com
LEVEL UNIT 3 15 PALMER PARADE CREMORNE VIC 3121 Australia
+61 478 286 311