Philippine Airlines

2.2
2.85K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Book your next flight with the Philippine Airlines mobile app!

Experience a world-class journey with the Philippines' first and only 4-Star global airline. Book your flights now through the Philippine Airlines App.

Book Your Flight
Search your preferred flights conveniently.

Check-in Online
Spare yourself from the long lines at the airport when you check-in online, and go straight to bag drop.

Flight Status
Check your departing and arriving flight status.

Manage Your Booking
Search for and amend your booking
Updated on
Aug 5, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Location and Calendar
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
2.78K reviews
Richie Bax
August 16, 2025
**Edit 16th August 26. Can't even log into the app 🤦🏻😂** So bad... Always errors! App always comes back with no availability on this day. So you have to go to the website on a computer to search to actually book a flight. logged out constantly. It's just a really frustrating experience. Especially when traveling and you don't have access to a computer. no, I will not do your recommendation.... fix your app 😒 all other apps work fine without cache clearing and unstalling
10 people found this review helpful
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Philippine Airlines, Inc.
July 19, 2025
Hi, Richie. We appreciate your feedback—it helps us enhance the app experience. Please try clearing the app cache or reinstalling the app. If the issue continues, you may submit a form at https://flypal.com/request so our team can assist you directly.
Michael
April 14, 2024
The "Pay Now" button is not working. I'm clicking the "Pay Now" button multiple times...and it's just not doing anything. The most important part of business is payment. But it's not working on your app. I spent an hour or more choosing flights, putting in info, and choosing seats, and now I can't move on to pay? Now must close the app to start over. Huh? Hello Developers? I may have to choose another airline. This is a waste of time and too risky.
39 people found this review helpful
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Philippine Airlines, Inc.
April 14, 2024
Hi, Michael. We’re sorry for any inconvenience you're experiencing with the app. Your feedback is important to us, as it helps us enhance the app for you. You may also try booking a flight through our website at www.philippineairlines.com. If you need further assistance, our 24/7 chat can help: https://bit.ly/3V4FiCk.
Kay Tzu
March 10, 2024
Can confirm app is awful. It wouldn't let me buy seats, it wouldn't let me buy prepaid luggage. It didn't save any of my personal information and it wouldn't let me buy the seats because it didn't save the personal information. An error in the luggage section that kept saying "we could not save any of your luggage choices". Note to PAL management: fire your app developers and hire another company. I wound up calling PAL and they sold me the luggage at half the price the app was charging.
16 people found this review helpful
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Philippine Airlines, Inc.
March 10, 2024
Hi, Kay. We apologize for the inconvenience. We believe listening to our passengers is the best way for us to learn and improve our services. We have taken full note of your concerns. Rest assured, further enhancements will be done with our app to ensure we prevent this in the future. Thank you for taking the time to share your feedback with us.

What’s new

Best Deals Upgrade – Fresh look, special promos, and quick access.
Notification Center – All your updates in one place.
Smarter Trip Info – Visa and portal details for PH flights.
Improved Flight Cards – Clearer visuals and details.
More Airports – Now includes BER and KTI.
Preference Access – Manage preferences from Add Trip or Check-In.
Performance Boost – Crash fixes for a smoother, faster app.
Update now for a smarter, smoother travel experience!

App support

Phone number
+63288558888
About the developer
PHILIPPINE AIRLINES, INC.
cris_marmita@pal.com.ph
Lucio K. Tan, Jr. (LKTJ) Center PAL Gate 5, Andrews Avenue Pasay City 1300 Metro Manila Philippines
+63 966 709 1523

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