Panasonic Comfort Cloud

2.6
13.7K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Panasonic Comfort Cloud allows you to control and monitor your Panasonic air conditioning and ventilation units from anywhere using your smartphone.
Panasonic Comfort Cloud provides a comfortable and high quality living space.
The automatic log-in period has been extended to 6 months. You will need to log in again for security reasons if the application has not been in use for more than 6 months.
The ventilation system can only be used in the following 4 countries.
- Thailand, Vietnam, Malaysia, Indonesia -

• Main Features:
- Remotely control your air conditioning and ventilation units
- Purifies your home/workspaces with Panasonic's unique nanoe™X technology
- You can choose different modes for the ideal indoor environment
- Check simulation result of nanoe™ X concentration on your mobile screen
- Turn nanoe™ on or off easily with One-touch nanoe™ button on the main screen
- Cool or heat your home/workspaces before arriving
- You can adjust Fan Speed & Air Swing
- You can set-up a Weekly Timer (up to 6 operations for each day of the week)
(Possible to connect up to 200 units in total with this App)
- Turn on or off all air conditioning units and ventilation units at once by each group
- Connectable up to 20 units per each group
- Maximum 10 groups can be created

• MONITOR:
- View and monitor your air conditioning statistics (indoor/outdoor temperature, energy consumption graphs, etc.)
- View and monitor the ventilation statistics (indoor temperature, humidity, CO2, PM2.5, etc.)

• FILTER INFORMATION:
- You will receive a notification when it is time to clean or replace the ventilation units’ filter to ensure comfortable air quality

• ALERT MESSAGES:
- You will receive a notification along with an error code when an error occurs.

*Note: Availability of functions depends on the model of air conditioning or ventilation units used.
Updated on
Dec 14, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
13.4K reviews
Huub Weijers
March 26, 2024
The app has some useful capabilities but I found it to be a big hassle to install and can't get some key features to work, like programming different temperatures for different hours of the day. We've had the unit and app for barely a year, and now it won't work at all unless the app is updated. Frustrating and disappointing. I had expected better from Panasonic
6 people found this review helpful
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Jon Cou
December 12, 2023
Absolutely a nightmare to instal and register. Have not had this sort of issue for a very long time. Many failed attempts - eventually had to go to desktop web browser to register. Then a bigger mission - trying to to install remote via wi-fi - have now officially given up. I used to have some respect for the this band - that has all gone. Never again in my household. Without doubt the absolutes worst I have ever seen. Who designed this rubbish and QA approved it??
8 people found this review helpful
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Geoff Taylor
January 16, 2024
Shame I can't give zero. Wish I read these review before I bought a Panasonic. Takes ages to configure. Tech took 2 hours to configure wall unit with its clunky up down arrows to select. And phone takes about an hour to connect and set up zones again (no sync from phone and wall unit). The instructions in the app are nothing like the options available in the app. To top it off the app upgrade and I lost all my settings and have to start from scratch. But now my app can't find the Air Con unit
11 people found this review helpful
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Panasonic Holdings Corporation
January 17, 2024
Dear Geoff Taylor, We apologize for the inconvenience. We kindly ask you to log out of your current account and log in again using the Panasonic ID that you used before. If you have any further issues, please contact us at aircon_app_enquiry@my.panasonic.com directly. Thank you. Panasonic Comfort Cloud development team

What's new

• Sign-in with Google and Apple accounts is now available. *If you already have the Panasonic ID, please sign in with it. You can link your Google and Apple accounts with the Panasonic ID later.
• Window Air Conditioner can now be operated from the app. *Limited models only