Vélib' (official appli)

Vélib' Métropole

About this app

Blue bike or green bike?

Vélib' is available in nearly 60 cities in the Greater Paris area.

Find a docking point, plan your bike route, view your statistics, buy a pass or manage your account in the Vélib' app.

Ratings and reviews

Unfortunately the app is not usable with a combination of app and server error messages. I tried to set up a new account about ten times but there was an app error each time. At this point I gave up on the app and tried using a kiosk on the street instead. The kiosk was stuck on the BIOS boot screen so it was also unusable. I've never had issues like this with bikeshare systems in other cities. It was a huge disappointment not to be able to experience Paris as I had planned for this trip.

Purchased a 1-day pass and successfully installed the app + enabled the NFC feature prior to our trip. Unfortunately the app was not usable: Could not get NFC to work (using a recent Samsung S21) and got a constant stream of server error messages. Had to call the support desk 3 times and they were definitely kind and helpful but overall Velib is an extremely painful experience, so would not recommend at all...

Never got it working properly. The instructions were unclear (unlocking by NFC, codes or Navigo card?). App has inconsistent behaviour on different devices. The display on the bikes are really not helpful (no text, just confusing images). Was able to unlock 3 bikes on a subscription for 2 bikes? English translation isn't great ("deposit" is actually a fine). Took money from my account for nothing. Nice try Paris, but this system will need a lot of investment for it to work for tourists.

What's new

This release includes minor fixes and improves the stability of the app. Ride safe 🚲