
Andrew West
This app is very buggy if you don't have a strong data plan and the registration is a nightmare if you don't have a french phone number. It took me an hour to register, figuring out exactly what was causing the bugs. I think I hit about 4 different bugs that I had to work around. Then the unlock using NFC needed to be resynced every time right before I unlocked a bike. But, uh oh! It locks you out of resyncing after you do it 8 times. Leaving me with no way to unlock bikes.

Sean Email
App works fine but the information is all incorrect! App will say there are 6 bikes to rent but you go and they are out of order or in a pause mode. Basically unavailable. Most bikes you can rent have issues with them, out of alignment tires/pedal, pedals missing, pedal assist is broken or the seat only raises up half way. Highly recommend another app!!! They may be more expensive but there is a reason. If you go with Velib, you will definitely spend your vacation looking for a working bike.
4 people found this review helpful

Peter Van der Weeen
Purchased a 1-day pass and successfully installed the app + enabled the NFC feature prior to our trip. Unfortunately the app was not usable: Could not get NFC to work (using a recent Samsung S21) and got a constant stream of server error messages. Had to call the support desk 3 times and they were definitely kind and helpful but overall Velib is an extremely painful experience, so would not recommend at all...
8 people found this review helpful