Vélib' (official appli)

4.84K reviews
Content rating
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About this app

Blue bike or green bike?

Vélib' is available in nearly 60 cities in the Greater Paris area.

Find a docking point, plan your bike route, view your statistics, buy a pass or manage your account in the Vélib' app.
Updated on
Sep 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info, Financial info and 5 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.81K reviews
Greg Janess
March 19, 2022
Unfortunately the app is not usable with a combination of app and server error messages. I tried to set up a new account about ten times but there was an app error each time. At this point I gave up on the app and tried using a kiosk on the street instead. The kiosk was stuck on the BIOS boot screen so it was also unusable. I've never had issues like this with bikeshare systems in other cities. It was a huge disappointment not to be able to experience Paris as I had planned for this trip.
14 people found this review helpful
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Vélib' Métropole
March 31, 2022
Hello, we made an update and the error message is now fixed. We apologize for the inconvenience over the past few days. Feel free to review your comment if you use regularly the Vélib' app and find it useful.
Peter Van der Weeen
August 20, 2022
Purchased a 1-day pass and successfully installed the app + enabled the NFC feature prior to our trip. Unfortunately the app was not usable: Could not get NFC to work (using a recent Samsung S21) and got a constant stream of server error messages. Had to call the support desk 3 times and they were definitely kind and helpful but overall Velib is an extremely painful experience, so would not recommend at all...
3 people found this review helpful
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Dwayne Valdelièvre
August 6, 2023
Never got it working properly. The instructions were unclear (unlocking by NFC, codes or Navigo card?). App has inconsistent behaviour on different devices. The display on the bikes are really not helpful (no text, just confusing images). Was able to unlock 3 bikes on a subscription for 2 bikes? English translation isn't great ("deposit" is actually a fine). Took money from my account for nothing. Nice try Paris, but this system will need a lot of investment for it to work for tourists.
1 person found this review helpful
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What's new

This release includes minor fixes and improves the stability of the app. Ride safe 🚲