Philips HearLink 2

SBO Hearing A/S

About this app

This app lets you control your hearing aids from your mobile device. Note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services always turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Philips HearLink 00)
• Adjust sounds around you with sound equalizer (available for Philips HearLink 60, 50 and 40 models)
• Track your progress with Philips Journal feature (available for Philips HearLink 60, 50 and 40 models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters and AudioClip
• Connect to and adjust an Auracast™ broadcast (available for Philips HearLink 60 and 50 models)
• Get reminders to replace your wax filters to maintain sound quality (available for Philips HearLink 60 and 50 models)
• Reduce background noise while streaming with Streaming Balance (available for Philips HearLink 60)

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to OS 13 or later. To check the latest list of compatible devices, please visit:
hearingsolutions.philips.com/compatibility

Ratings and reviews

too difficult to understand and manage. unreliable in activation when placing in ear. sometimes one or the other won't start. now one has hard failed after 2 months, and. other is unreliable. app shows it is working but its dead. Automatically answers calls not giving me option to ignore calls and let them go to VM. .I hate them. spent a lot to 'upgrade' when they're a huge downgrade.. UPDATE quit working so downloaded and reinstalled. seemed to be ok first time but tonight its gone. sucks

The app has only three modes. General, Speech in Noise, and Automobile. Other hearing aids are much more customizable. My biggest complaint though is that the volume settings are changed to the default settings EVERY time you charge the hearing aids. Every time I get them out of the charger, I have to get my phone, open the app, and change the volume settings.

Just stopped using the app with my 9050s. Needs big time improvements. Turned off Location & Background and battery usage is very much improved. Double-Tap to answer the phone doesn't work . Started using TV adapter & the app got quirky. App uses Media channel for "Notifications" which needs to be corrected! I leave media muted. Support had no workaround. App is NOT usable because it uses Media channel for alerts/notifications.

What’s new

To improve your experience, we regularly update the app to make it more reliable and easier to use.

In this update, we have made improvements and bug fixes to make the app more stable.