Less than satisfying experience. Screen looks nothing like they show. Their points just don't work. After 18 cups of coffee finally recognized 9 and I got a free coffee. Second they say have a birthday desert on us, pilot stations say nope we don't honor that. Try Arby's. With respect to gas, gave up - over the last 52 weeks, I got gas at Pilot 78 times and spent thousands of dollars, not 1 cent discount or any points. I think I'm done with these b&s points.
This app has nothing but problems, top to bottom. First of all, the app crashes constantly when you try to open it. Usually deleting and redownloading solves this, but who wants to do that every other day? Second, after logging in my rewards are not found. Points are incorrect, shower credits don't show up. Third, since the latest update the app doesn't even allow me to log in. I've tried resetting my password and that still doesn't work. All it says is "Login failed." Pilot/Flying J, you're my favorite truck stop on the road, but whoever manages your app needs to reconsider their career choices.
Keeps logging me out then has an error when I try to sign back in. I have to delete the app and set everything back up for it to work. The loves app is so much better... Uninstalling yet again... I'm done...
When the app works it's great. The biggest problem is the constant crashing when you're trying to activate a pump. You'll get all way to the cash advance option then it closes. Sometimes it'll do this 5 or 6 times in a row. It would be nice if when you bring up a location and tap reserve if it took you straight to the reserve page for that location instead of going to the reservation page and having to search for it.
Can't review stores or showers anymore. Pretty much can't find you unless your on the most detailed location setting... uses up way to much power if you ask me. Good to check points, offers(new), etc. Most kiosk functions can be done with the app. The shower system is a lost cause if you ask me. If your getting this app to check showers, pass.... it's less frustrating to walk in and check the board on the tv. Pilot, you guys can't seem to get the location finder to work for showers....how about giving us a way to manually enter it and maybe just location find the city or state with suggestions based on interstate and exit number drop down list?
Good luck getting a code fast if you get connected. It's a waste of time you easily add 10 to 15 min to fueling time at pump. (Timewise)
What's new in version 3.6:
- myOffers now available in app. Choose your offer, save to card, & redeem in the store
- Reduced launch time
- Simplified onboarding process
- Enhanced login page
Plan the perfect trip with the official Kampgrounds of America, Inc. app.