Ping Concierge

Ping-Services

About this app

Ping Concierge is a powerful delivery and parcel management app designed for concierge teams, front-of-house staff, and community operators.

Effortlessly receive, track, store, and hand over parcels, food deliveries, and resident collections from a single mobile application. Whether managing deliveries at a concierge desk, parcel room, locker location, or collection point, Ping Concierge provides complete visibility and control over every item from arrival to collection.

Key Features

• Scan and log incoming deliveries in seconds
• Capture parcel photos for added accountability
• Search residents and recipients instantly
• Assign parcels to storage locations, lockers, shelves, or collection areas
• Apply parcel labels such as Damaged, Heavy, Fragile, or Perishable
• Send automated collection notifications to recipients
• Schedule reminder notifications for uncollected items
• Track parcel status in real time from receipt to collection
• Record secure handovers with a complete audit trail
• Search, filter, and manage deliveries with ease
• View operational dashboards and collection activity at a glance

Designed to reduce manual administration and improve operational efficiency, Ping Concierge helps community teams stay organised, accountable, and in control of every delivery.

Whether you're managing a Build-to-Rent community, student accommodation, co-living development, residential building, or shared workspace, Ping Concierge streamlines parcel operations and enhances the resident experience.

Stay in control of every delivery.
Receive faster. Store smarter. Collect with confidence.

What’s new

Initial version