
Joshua Brewer
Unable to order from Pizza Hut for 3 months. Despite contacting them on X, they just say, "we're working on it." I've tried everything—different devices, many cards, addresses, web, and w/out offers. Their system takes a pending payment, instantly returns it, and fails. Google Pay has never worked. As an IT professional, I’ve troubleshot extensively—it’s their payment system. I won’t call the store due to price differences and their app-exclusive deals. Their app is broken and frustrating.
10 people found this review helpful
Pizza Hut Digital Ventures
18 January 2025
Hi Joshua, we are sorry to hear this. If you wish to speak to one of our team further about this, please reach out to customercare@pizzahut.co.uk. Thanks, Pizza Hut App Team