we love the pizza so we tolerate the app. I have emailed and responded to surveys to no avail. the app has multiple problems, but the one that really annoys me is the crust flavor problem, which I guess is still not fixed - when ordering and asking for no flavor crust, the app puts it back to garlic flavor. I have been able to key in special instruction saying NO FLAVOR CRUST in the past,, but this time the screen to post special instruction did not appear and the review of order does not show crust flavor, so I had to call to insure no flavor. since the special pricing is for online orders, I still use the app and hope that it will be fixed someday soon.
Awful delivery range I am 4 miles from this location and they refuse to deliver both in the app and on the phone. Papa johns is LITERALLY across the street and will deliver... Pizza Hut does not want my money, that's fine I will spend it elsewhere
Easy to order food via app! I use this and only this instead of calling in, makes it a lot more easier to double check your order, see your options and so much more! Plus this app runs on all versions of Android and doesn't lag or have any bugs which is always a plus
Great easy to use Wish they wouldn't preselect items you don't want. Some times people are allergic to items. If I hadn't checked, I'd have had a flavoring on the crust that would have made the pizza inedible for my wife. That would have been a bummer!
It's probably just me So I am a lazy person, and I really don't like putting in my address every time time I get pizza. And when I sign in it still does not remember my address. Then when I save my address to my account it's still doesn't remember. But it it's probably me I'm still giving it a decent rate for the wings and pizza.
Much better than the phone or in person. My favorite thing about this app is that if your order is wrong it's probably because you selected the wrong thing. Compared to pizza hut's web portal this app is 10 times better. Sometimes coupon codes are buggy, but eventually they work.
Bug fixes & enhancements