etrusca rs
Not bad, not useful. It quickly found my car after logging in through myporsche website. And if you arent familiar, getting your car added is "approved" by porsche, not "submit anything". I don't have a taycan, but I guess that's the only thing available for "tips and tricks" so far. Seems lacking in functionality for now, but overall flow is nice. It's a nice start and will keep for updates. I wouldn't be surprised if pfs is denied, due to security required (like banks). Hopefully less gossip?
25 people found this review helpful
Porsche Cars North America, Inc.
January 26, 2022
Dear etrusca rs, Thank you for your feedback! We are continuously making improvements to our app thanks to feedback like yours and are happy to share that we have additional features that will be incorporated in the near future. Thank you. Best regards, Your Customer Experience Contact Center
Angelica Medina
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Jul 12th update to comment: I have sent two emails to customer support and have not received a response back. I haven't been able to connect to my PCM since the last app update in June. Remote Access Authorization will not work. I've tried the app as well as the website and nothing works. Please help. I've paid for three different PCM subscriptions and can't even use them. It's only happened since the most recent update and didn't have this issue before.
27 people found this review helpful
Porsche Cars North America, Inc.
July 6, 2022
Dear Angelica Medina,
We sincerely apologize for the issues you experienced with our app. The icons of the functions in the app are always visible, but the respective function can only be used with an active vehicle connection. In case you experience any issues, please contact customersupport@porsche.com.
Your Customer Experience Contact Center
James Yu
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I was entirely wrong about how reliable this app is. 8 month of ownership has had a really bad impression. now calendar updates and syncs. I wonder what will be broken next. i dont know why i would end up paying for a service that is advertised to work but is only working roughly less than 3 months total time within the 1st year of ownership. Things that are broken: - connectivity - data updates (tire pressure, distance, service, etc) - calendar syncs - amazon music - car lock ability
9 people found this review helpful
Porsche Cars North America, Inc.
April 14, 2023
Dear James Yu,
Thank you for your updated feedback. We sincerely apologize for the issues you experienced. Could you kindly provide us with more information (e.g. error message, Porsche ID) to customersupport@porsche.com. Thank you.
Best regards,
Your Customer Experience Contact Center