Poste Italiane

4.3
590K reviews
10M+
Downloads
Content rating
Everyone
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About this app

POSTE ITALIANE, THERE'S ONE APP
Accounts, cards, savings, electricity, gas, telephony, insurance, mail, and parcels: everything you need in a single app.
You can access your products and discover many more.
Use features designed for you: pay, top up Postepay and SIM cards, withdraw money without a card, and much more.
Easily find cards, documents, reservations, and shipments in your Pwallet.
Create your own passkey and log in even more easily and securely using your fingerprint or Face ID.
Enable push notifications from your phone's settings and customize them in the app to make the most of all services and receive important alerts.
Organize the app the way you want: always keep the operations you use most at the forefront, customize your Home screen, and move items around as you like.

BANCOPOSTA ACCOUNTS AND POSTEPAY CARDS
• Open and manage a BancoPosta account
• Apply for and manage Postepay prepaid cards
• Check your balance and track expenses and credits, even unaccounted for, using the transaction log
• Withdraw money without a card at Postamat ATMs
• Pay contactless in-store
• Pay securely online with Postepay
• Make instant or deferred bank transfers; Plus, with automatic verification, you'll immediately know if your IBAN and beneficiary match.
• Send bills and set up automatic payments.
• Pay bills and public administration notices with PagoPA.
• Pay car and motorcycle tax online.
• Enable Postepay cards for payments with Google Pay.
• View your cashback.
• Top up Postepay cards, even from your Smart Booklet or other banks.
• Set up automatic top-up on your card.
• Send and request money via P2P between two Postepay cards, free for transfers up to €25.
• Transfer money abroad, too.
• Block your card.

POST AND PARCELS
• Send and track parcels online, including home collection.
• Write and send mail online: Telegrams, Registered Mail, Letters.
• Customize where and when to receive your parcels and reschedule deliveries with PostePlus.

SAVE TIME AT THE POST OFFICE.
• Book an appointment and avoid waiting.
• Prepare Transfers, top-ups, and registered mail in the app and complete transactions faster at the counter
• Access services with Postepass to identify yourself immediately online and at the post office
• Find the nearest post office on the map
• Enable accounts, passbooks, and payment cards in the app by scanning the QR code at the counter

POSTAL SAVINGS
• Open and manage a Smart Passbook
• Purchase and redeem Postal Savings Certificates
• Activate Supersmart Deposits
• Discover Passbooks and Certificates for Minors
• Check your passbook balance and transaction list
• Deposit into the Passbook for Minors from your Smart Passbook or BancoPosta current account
• Set savings goals with your digital Savings Bank
• Monitor your financial performance and product liquidity

INSURANCE
• View your investment, protection, car, and pension policies
• Calculate your insurance check-up for you and your family
• Request reimbursement for damage claims or the disbursement of Healthcare services at affiliated facilities within the Poste Protezione network
• Monitor your investments: keep an eye on the performance of your life insurance policies

ENERGY: ELECTRICITY AND GAS
• Activate Poste Energia with no activation fees and pay a fixed installment for electricity and gas
• Monitor activation status and manage your supply
• View bills

TELEPHONE: SIM AND FIBER
• Manage your PosteMobile SIM: check data, minutes, and texts
• Customize your SIM plan, check and top up your credit
• View details of your PosteCasa Ultrafast Fiber line, pay bills, and manage payments

PWALLET
Carry your loyalty and payment cards, personal documents (they have no legal value and cannot replace originals), your shipments, and post office reservations with you every day.

Accessibility Declarations https://www.poste.it/dichiarazione-accessibilita/
Updated on
Jan 20, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, Photos and videos and 2 others
This app may collect these data types
Personal info, Photos and videos and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
585K reviews
Kasim Abdul Karim
December 8, 2025
Before this app is very helpful and you can use it to pay your bill and other stuff but now that they change it, everything becomes very disturbing, I tried several times to recover my credentials but the app is not working and I went to the post office and they also tried what they can and later sent me a provisional password to use it and it still can't open I don't know maybe it's a technical issue Bo?
27 people found this review helpful
Poste Italiane S.p.A.
December 9, 2025
Ciao, per questo tipo di segnalazione ti invitiamo a contattare l'Assistenza https://www.poste.it/assistenza.html. Grazie e continua a seguirci!
Helena Ardeleanu
December 10, 2025
Just bad. Can't log in. If i pass with the code and a fingerprint, the next screen asks me to do the same step and then it comes up with an error. When you try to get help, the robot gives you an answer to a question you didn't ask and then says "bye". I am beyond furious. I can't see my account, can't top up my phone. How can you in this day and age get stuck like this? Shame on you!
6 people found this review helpful
Poste Italiane S.p.A.
December 10, 2025
Ciao, ci dispiace per quanto riporti. Per poterti fornire assistenza specifica puoi fare riferimento ai nostri canali dedicati a partire dalla pagina https://www.poste.it/assistenza.html
Musa Bun
December 16, 2025
please I want to give you an update concerning my account, if I go out it is still not closed if I return I entered directly without putting password. I think the way poste pay login was is better than this one. scammers can quickly have direct access to my account in such a situation kindly change the login process. before they stole my money and blocked my account and requested a replacement card in which I've never did I just wake up early mornings I saw I can't access my account. kindly help
3 people found this review helpful
Poste Italiane S.p.A.
December 16, 2025
Ciao,ti ricordiamo che questo spazio è dedicato esclusivamente alla valutazione delle funzionalità dell'App. Per ricevere un supporto su altri servizi di Poste contatta l'Assistenza https://www.poste.it/assistenza.html.