Poste Italiane

Poste Italiane S.p.A.

About this app

THE APP THAT MAKES LIFE EASIER
With the Poste Italiane App, everything you need is at your fingertips.
Withdraw cash and make payments with your cards, and keep track of your savings, investments, overall assets, subscriptions and direct debits.
It is more than just an app: it is like having a Post Office with you at all times.

YOUR ASSETS
Keep track of your financial situation, divided into Liquidity, Savings and Investments, and Pension. Monitor the performance of your investment portfolio and savings products.

BANCOPOSTA ACCOUNTS AND POSTEPAY CARDS
• Open and manage a BancoPosta Account
• Apply for and manage Postepay prepaid cards and pay online securely
• Check your balance, spending and incoming payments
• Withdraw cash without a card at Postamat ATMs and participating PuntoLis tobacconists
• Make instant or scheduled credit transfers with automatic IBAN and beneficiary verification
• Manage subscriptions and direct debits, recurring SEPA credit transfers, permanent Postagiro orders and automatic top-ups
• Pay F24 forms, payment slips and pagoPA notices
• Pay vehicle tax for cars and motorcycles online
• Enable Postepay Cards for payments with Google Pay
• Top up Postepay Cards, including from a Smart Savings Passbook or another bank
• View the websites where you have saved your Postepay Cards
• Send and request money between Postepay Cards using P2P, free of charge up to €25

PASSBOOKS AND SAVINGS
• Open and manage a Smart Savings Passbook
• Purchase and redeem Postal Saving Bonds
• Activate Supersmart Deposits
• Discover Passbooks, Bonds and Deposits for Minors
• Set savings goals with the digital Money Box
• Keep track of your financial situation

INSURANCE AND PENSION
• View your motor and protection insurance policies
• View your individual pension plans
• Complete an insurance check-up for yourself and your family
• Request compensation for damage claims or access healthcare services at participating facilities within the Poste Protezione network

INVESTMENTS
• View life policies, funds, portfolio management services and securities
• View returns and profit-and-loss information for your investments

ENERGY: ELECTRICITY AND GAS
• Activate Poste Energia and pay for electricity and gas in fixed instalments
• Monitor the activation status, manage your supply and view your bills

CONNECTIVITY: SIM AND FIBRE
• Manage your PosteMobile SIM: check your data, minutes and texts
• Personalise your SIM plan, check your balance and top up your credit
• View your PosteCasa Ultraveloce fibre line details, pay bills and manage payments

MAIL AND PARCELS
• Send parcels and luggage online, including with home collection
• Track your shipments, choose where and when to receive your parcels, and reschedule deliveries with PostePlus
• Write and send telegrams, registered mail and letters online

SAVE TIME AT THE POST OFFICE
• Book an appointment and avoid waiting
• Prepare credit transfers, top-ups and registered mail in the app, then complete the transaction more quickly at the counter
• Access services with Postepass to identify yourself instantly online and at the Post Office
• Use Maps to find your nearest Post Office
• Enable accounts, passbooks and payment cards in the app by scanning the QR code
• Book a passport application appointment and pay the payment slip in the app

AN APP THAT SUITS YOU
• Activate the personalised interface and access the information and transactions most relevant to you straight away
• Your products are always prominently displayed on the Home screen, where you can also explore the latest Poste Italiane news and offers

PWALLET
Carry your loyalty and payment cards, personal documents (they have no legal validity and cannot replace the originals), shipments and Post Office bookings with you every day. You can also view cashback received through loyalty programmes and products offered by the Poste Italiane Group.

Accessibility Statements https://www.poste.it/dichiarazione-accessibilita

Ratings and reviews

had to clear cache, clear storage and force stop the app just to get to edit some profile info required to send a package... Also, sometimes the app starts to load indefinitely , as if it is updating info. Though no one put a timeout in that loading. I let it load for 15 mins, just to get nowhere.

I must say that ever since they merged all their apps into one this app has become slow, full of bugs, they keep swapping setting around and now I can't go into settings cause the app brings me back to login screen.

Original review: the worst experience in a banking app. unexplained errors on login, on attempting to verify identity, on trying to get human help. I sent a complaint to their official pec, we'll see. Complete overhaul needed before usable. end of old review. To app developer that responded suggesting to contact assistenza, I've tried that to no avail. I have replied to you via the assistenza_posteapp. I've removed my unhelpful commentary.

What’s new

THE POSTE ITALIANE APP SPEAKS YOUR LANGUAGE!
You can now choose to use the app in Italian or English.
Use the app in whichever language is most convenient for you: you can select Italian or English from the Menu. What's more, if you change your phone's language, we will suggest updating the app language too.
Keep exploring the Poste Italiane App and discover all the latest features!