
Kayci Tunnell
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this app is not user friendly at all. navigating it is so confusing. I can never find what I need. I keep being notified that I have outstanding tasks and new documents when I don't. I can't reply to messages (though that may be clinic specific). please just have one menu where we can see everything. also, if I'm scrolling through the million messages (since I can't reply) trying to find a specific one, it resets to the top/ most recent every time. same for lab results. please hold my place.

Cassie Johnson
This app is very slow, and very confusing. The computer portal is very slow but not as confusing. I have viewed my order labs, prescriptions, and other necessary documents and it still says I have not. The majority of the time the appointments do not come up in the app to confirm them.......I also had to get a new phone and now it does not send text notifications which I can't seem to fix even with wiping the app on my phone and signing in with the login code. It has potential but it needs work.
12 people found this review helpful

A Google user
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One star is too high of a review. I've had this app for awhile now and it has never worked right. Now since the last update, I can't open any documents. It tells me I need to install software I already have. Unfortunately, my doc requires this for communication. The only thing I can use it for at this point is basic email to and from. I can't even reply. And if there are any documents, they have to send them to my normal email outside the app anyway. Worst app I've ever used. EVER!!!
11 people found this review helpful