
Will A
not the least bit intuitive. This si the worst shopping app I have. The TSA app is more intuitive. Very unstable and coupon application is unclear at best. couldn't even log into the app due to an error code (not log in error, but server) at Kroger. At this point the only reason I shop Kroger is location. But the extra driving ro a competitor is looking more and more reasonable if it alleviates the frustration.
365 people found this review helpful

Cristina C
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This app seems to get worse and worse as time goes on. When trying to add items, there are so many glitches. Items don't add to your cart, random items are added, you select an item, but it goes to the previous search, or quantities don't update. Also, the majority of time, it will say an item is out of stock/unavailable, but if we go into the store, it's in stock. Then you complete your order, pick it up, and unload only to realize items that were in your cart were not added. This app is awful!
264 people found this review helpful
The Kroger Co.
November 11, 2024
Thank you so much for providing your feedback, Cristina! We can certainly understand your frustration. We're going to share this with our Digital Team as we are always looking for ways to better our service. Have a great day.

Amanda Woods
App is getting worse every day. It drops items from your list & adds extras randomly. If you're ordering for pickup, you can double check religiously, but your order still won't be correct, since the app has a mind of its own. Sometimes I end up with, say, 12 pounds of hamburger since it doubled/tripled my order. ON TOP OF THAT it takes approximately 32 seconds for each time you click on something for that item to load. It takes forever to get anything done in the app. I HATE THIS APP SO MUCH.
168 people found this review helpful
The Kroger Co.
January 5, 2025
Hi! We're sorry to hear about your experience with the app. We suggest you delete the app and re-install it. If you continue to have the same issue, please call us at 1-800-576-4377 so we can troubleshoot your issue with our Digital Team. Have a great day!